Service Now Business Implementation Consultant

3 weeks ago


Denver, United States Exarca Inc. Full time

Service Now Business Implementation ConsultantService Now Business Implementation Consultant19 hours ago Be among the first 25 applicantsRole: Service Now Business Implementation ConsultantDuration: 12+ monthsInterview Process :VideoWork Authorization: USC/GC/GC-EADOnly need very senior candidatesThey are looking for a senior level Implementation consultant .Prefer someone that has implemented Servicenow in an environment where it was brand new or greatly expanded the service offering in an existing environment.They are initially focused on ITIL but looking for someone with experience/knowledge of all the service offering (SAM, HAM, Demand etc)This person will be leading the implantation and coordinating with inside teams as well as the vendor.PURPOSE:The ServiceNow ITSM Implementation Consultant shall collaborate with vendor and internal teams to develop or refine, maintain, and successfully drive the organization’s ServiceNow implementation to achieve ROI commitments and desired outcomes, including centralized practices, cost efficiencies, business process improvement, and enhanced user experience.ESSENTIAL FUNCTIONS:40% Provide ServiceNow implementation subject matter expertise to validate, improve, and maintain a clear and actionable implementation roadmap and plan. Apply deep knowledge of the ServiceNow platform and implementation best practices to ensure proper sequencing, alignment around priorities, dependency management, risk mitigation, and engagement of the right stakeholders at each phase.40% Serve as primary liaison between internal stakeholders and external implementation partners, facilitating collaboration across process owners, technology teams, internal change management, and training resources. The consultant ensures that all workstreams are aligned in support of desired outcomes and delivery milestones.20% Ensure strong leadership engagement by providing clear, timely reporting on implementation progress, risks, and key decisions. Facilitate regular updates to executive sponsors and steering committees, escalate issues that require intervention or decisions, and drive alignment across competing priorities. Ensure transparency and accountability throughout the implementation, helping leadership and key stakeholders stay informed, engaged, and empowered to remove barriers in support of successful execution.QualificationsEducation Level: Bachelor's DegreeExperience: 5 years’ experience in ServiceNow platform ownership and/or implementationBroad experience with Service Now implementations like ITSM, HR Service Delivery (HRSD), Workplace Service Delivery (WSD), automation, reporting, and integrations with existing applicationsStrong executive-level communication skills, both verbal and writtenFollows evolving market, industry and consumer trendsExceptional project management, facilitation and organizational skillsExcellent relationship management skillsStrategic thinker, problem solver, and a collaborator who can drive engagement and discussionsAFZAL IMAMTechnical RecruiterOffice: 469-409-7351 Ext 351Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeContractJob functionJob functionInformation TechnologyIndustriesStaffing and RecruitingReferrals increase your chances of interviewing at Exarca Inc. by 2xGet notified about new Implementation Consultant jobs in Denver, CO.Denver, CO $93,000.00-$105,000.00 15 hours agoAssociate Metrics/Air Emission Software Implementation ConsultantDenver, CO $65,000.00-$95,000.00 4 days agoDenver, CO $110,000.00-$150,000.00 2 weeks agoPayroll Implementation Specialist - U.S. & CanadaDenver, CO $65,000.00-$85,000.00 1 month agoDenver Metropolitan Area $20.00-$24.00 1 month agoBoulder, CO $89,800.00-$176,700.00 2 hours agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



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