Director, Demand Analytics

When you join Sallie Mae, you become a champion for all students.We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets), paid time off to volunteer for the things that matter to you, and more.We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.Come do more than join something, change something. For students, for future generations, for the future of education.What You'll ContributeThe Director, Demand Analytics will be responsible for overseeing the development and monitoring of Private Student Loan Originations Plan and what if scenario planning with a goal to support optimization of business performance. The ideal candidate will be responsible for managing a team of data analysts, developing and implementing analytics strategies, and working closely with cross functional teams to identify business needs, and provide actionable insights.What You'll DoDevelop and monitor Private Student Loan Originations Plan.Analyze complex data sets and create reports, dashboards, and visualizations that effectively communicate key insights to stakeholders.Collaborate with the executive team and various departments to identify opportunities for optimization and increase efficiency.Develop and implement data governance policies to ensure data quality and accuracy.Lead a team of analysts, providing mentorship and guidance to help them grow professionally.Stay up-to-date with the latest trends and techniques in analytics and apply them to our business as appropriate.Communicate complex analytical concepts to non-technical stakeholders.The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.What you haveMinimum: Indicate minimum education, skills and experience required.Proven leadership experience, including managing a team of data analysts.Demonstrated ability to develop and implement analytics strategies that drive business growth and profitability.Strong problem-solving and analytical skills, with the ability to analyze complex data sets and provide actionable insights.Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.Knowledge of data governance, data quality, and data privacy best practices.Working knowledge of BI tools (eg. Power BI, Tableau), SQL and statistical tools (eg. SAS).Strong business acumen and ability to understand business needs and requirements.Advanced degree in a related field preferred.Preferred: Indicate “nice to haves” regarding education, skills, and experience.Master's degree in Computer Science, Statistics, Mathematics, or a related field.Minimum of 8 years of experience in analytics, data science, or a related field.The Americans with Disabilities ActThe Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.Feeling your best helps you do your best: Our benefits take care of the whole you—so you can build your work around your life (not the other way around).Competitive base salariesBonus incentivesGenerous PTO, Floating Holidays and 12 Federal Holidays observedSupport for financial-well-being and retirement401k with employer matchComprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and moreEmployer paid short-term/long-term disability and basic life insurance Flexible hybrid working arrangements.Paid parental leave and adoption reimbursement programsFree access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentivesTuition Reimbursement and Family Scholarship ProgramsCareer development and training opportunitiesNot the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interestSallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. #J-18808-Ljbffr