Patient Access Representative Associate

20 hours ago

MinneapolisSt PaulBloomington, United States Optum Full time

$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Location: 333 Smith Avenue, Saint Paul, MN 55102
This position is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into a electronic medical record.
Primary Responsibilities:

* Greets and welcomes patient in person
* Collects demographic and insurance information
* Checks in and interviews patient to complete appropriate paperwork
* Directs patient to their appointment or procedure
* May assist in scheduling add-on appointments
* Documents any issues and resolutions in electronic medical record
* Resolve claim issues or registration errors on patient accounts
* Uses resources, tools and procedure to complete registration for accounts and in assigned work queues
* Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations
* Obtains cost information and explains information to patient if necessary
* Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed
* Screening and approving patients for financial assistance programs
* Assists and counsel's patient with application process for available financial assistance programs
* Provides technical or functional direction for employees
* Assists patient in completion of request for information forms and submits to appropriate department
* Obtains signatures from patients as needed
* May gather medical record information from all departments for collection
* Provide customer service for inbound and outbound telephone calls
* May mentor other staff as needed
* Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

* 6+ months of customer service experience in an office/hospital setting
* Intermediate level of proficiency with Microsoft Office products
* Ability to work 36 hours per week, starting between 5:00am - 9:00am
* Ability to work every other weekend, starting between 6:30am - 10:30am
* Ability to work standard daytime hours during the training schedule, for the first 3 weeks upon starting
* Must be 18 years of age or older

Preferred Qualifications:

* Revenue Cycle experience
* General office experience
* Epic experience

Physical Demands

* Consistent walking, standing, bending, turning, etc.
* Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently

**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

  • Patient Access Representative

    6 days ago

    MINNEAPOLIS-ST. PAUL-BLOOMINGTON, United States Optum Full time

    $750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best....

  • Patient Access Representative

    6 days ago

    MINNEAPOLIS-ST. PAUL-BLOOMINGTON, United States Optum Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their...

  • Patient Access Representative

    2 weeks ago

    MINNEAPOLIS-ST. PAUL-BLOOMINGTON, United States Optum Full time

    $750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their...

  • Patient Access Representative Associate

    20 hours ago

    Minneapolis-St. Paul-Bloomington, United States Optum Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their...

  • Patient Access Representative Associate

    3 weeks ago

    Minneapolis, Minnesota, United States Optum Full time

    About the JobWe are seeking a highly skilled Patient Access Representative Associate to join our team at Optum, in strategic partnership with Allina Health. This is an exciting opportunity to work in a dynamic environment where you will provide exceptional support to patients and contribute to improving health outcomes.Job SummaryThe Patient Access...

  • Patient Access Representative

    6 days ago

    MINNEAPOLIS-ST. PAUL-BLOOMINGTON, United States Optum Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS   Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel...

  • Patient Access Representative Senior

    5 days ago

    Minneapolis-St. Paul-Bloomington, United States Optum Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum i s a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a...

  • Patient Access Representative

    3 weeks ago

    Minneapolis, Minnesota, United States University of Minnesota Full time

    We are seeking a Patient Access Representative to join our team at the University of Minnesota. In this role, you will be responsible for checking-in patients, collecting copays, validating coverage, and collecting data for registration and household assessments.Duties:Validate coverage and collect data for registration and household assessments.Determine...

  • Patient Access Representative

    5 months ago

    St. Louis, United States SSM Health Full time

    JOB DESCRIPTION It's more than a career, it's a calling. MO-SSM Health Monteleone Hall Worker Type: Regular Job Highlights: Part-Time, Patient Access Representative I Position - SLUCare Behavioral Health Urgent Care. Schedule: Two 10-Hour Shifts per week, 9am-7pm. Days may vary. Location: Monteleone Hall - South Grand Boulevard, Saint Louis, MO ...

  • Patient Access Representative

    4 months ago

    St Louis, United States Mercy Full time

    Overview: Were a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare...

  • Patient Access Representative Associate

    3 months ago

    Minneapolis, United States UnitedHealth Group Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTSOpportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their...

  • Patient Access Representative

    6 days ago

    Saint Paul, United States Optum Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTSOpportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their...

  • Patient Access Representative

    2 weeks ago

    St. Cloud, United States Optum Full time

    $750 SIGN ON BONUS FOR EXTERNAL APPLICANTSOpportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best....

  • Patient Access Representative

    1 month ago

    St. Cloud, United States Optum Full time

    $750 SIGN ON BONUS FOR EXTERNAL APPLICANTSOpportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their...

  • Patient Access Representative Intermediate

    2 weeks ago

    Minneapolis-St. Paul-Bloomington, United States Optum Full time

    $1000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their...

  • Patient Access Representative Associate

    3 months ago

    St Paul, United States UnitedHealth Group Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their...

  • Patient Access Specialist II~

    4 weeks ago

    Minneapolis, United States Fairview Health Services Full time

    OverviewFairview Health Services is hiring a Patient Access Specialist II to join our M Health Fairview at our University of Minnesota locationThis position interacts closely with patients, families, providers, and the multidisciplinary teams in a highly organized and professional manner. The Patient Access Services Rep II (PAS II) ensures the exceptional...

  • Senior Patient Access Representative

    2 weeks ago

    Saint Paul, United States Optum Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTSOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a...

  • Patient Access Specialist II+

    1 month ago

    Minneapolis, United States Fairview Health Services Full time

    OverviewFairview Health Services is hiring a Patient Access Specialist II to join our M Health Fairview Southdale Hospital location in Edina, MN.This position interacts closely with patients, families, providers, and the multidisciplinary teams in a highly organized and professional manner. The Patient Access Services Rep II (PAS II) ensures the exceptional...

  • Patient Services Representative

    2 months ago

    St Paul, United States Colon & Rectal Surgery Full time

    The Patient Services Representative is responsible for patient registration and check-in as well as clinical support duties.This is a full-time position working M-F from 8:30 am - 5:00 pm out of our St. Paul clinic.A $1,000 sign-on bonus will be offered: $500 to be paid out after completing 6 months of employment and $500 to be paid out after completing 1...