Supervisor, Electric Power System Operations Center

4 days ago


Manassas Park, United States Vets Hired Full time
Job DescriptionJob Description

Overview of this role:

  • Required to work a non-standard shift that includes nights, weekends, and holidays to maintain 24/7 coverage.
  • Monitors system service reliability, and implements plans for continuous improvement of reliability, customer service, and operational excellence.
  • Addresses and resolves all power quality issues for residential, commercial, and data center customers.
  • Coordinates the response to Fire, Police, PJM, Power Supplier, and other public service agencies' requests for assistance in emergencies involving facilities.
  • Reviews and approves trouble call reports, job orders, database, and map updates for proper completion of work, submission of additional work requests, and accurate documentation and reporting.
  • Identifies and addresses all data integrity issues including the Outage Management model and GIS model.
  • Works continually towards self-development to stay current on system operations and distributions and supervisory procedures and practices.
  • Establishes and maintains systems and controls which verify the integrity of all systems, processes, and data.
  • Provides leadership within the department to ensure required human resource administration, staffing, training, coaching, development, work assignments, performance management, goals and objectives, and compliance with company policies and procedures.
  • Supervises authorizes, and coordinates substation, transmission, and distribution switching activities for service restoration and load transfers.
  • Supervises all switching activities for residential, commercial, and Data Center customers.
  • Manages outage damage assessment, resource allocation, and power restoration.
  • Supervises operation and monitoring of Outage Management System, IVR, telephone, radio, SCADA, Fire Alarm, Security, and other systems and facilities both during and after normal business hours (24/7).
  • Suggests improvements or changes to the power system for improved system reliability and/or cost savings.
  • Analyzes and approves project requests for proper design regarding operating efficiency.
  • Works with Engineering, Construction, and Substations on Short Range Plan and System Improvement Projects.
  • Provides recommendations for system upgrades based on historical outage data.
  • Supervises inspection and analysis of yearly - 20 worst performing circuits to make repairs or recommendations for system improvement.
  • Supervises and coordinates the Infrared Inspection Program to identify and prevent potential outages and failures.




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