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Night Manager
4 days ago
Key Responsibilities: (Responsibilities may vary depending on assignment.)
- Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- Establish daily work assignments and priorities for store associates.
- Ensure that the reporting and investigation of customer and employee injuries are handled properly.
- Consistently reacts to performance issues with corrective action.
- Assists with stocking of product and facing of the store.
- Primarily performs all duties associated with nightly closing of the store but may also perform opening duties.
- Manage front-end operations (monitoring customer flow, opening registers as needed, and managing breaks/lunches)
- Perform basic housekeeping duties. (sweeping, mopping, sanitizing, etc.)
- Operates manual and electric (18+ years old) pallet jack.
- Receives and unloads truck deliveries.
- Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.
- Manage upkeep and condition of all equipment, fixtures, etc. on premises.
- Maintain knowledge of total store operations.
- Assists in carryout and cashier duties when needed.
- Any other responsibilities assigned by manager.
- May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust, and humidity.
- Fast paced retail environment.
- Moves, lifts, and carries merchandise and supplies weighing less than or equal to 50 pounds without assistance.
- Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching, and twisting with or without bearing weight. Occasionally requires to climb and/or crawl.
- Stands or walks continuously throughout the shift.
- Primary: Front End & Grocery Associates, 20-50 associates.
- Secondary: Subordinates of other departments, 10-50 associates.
- Previous experience in a retail or grocery environment preferred, but not required.
- Ability to work a flexible schedule including evenings, weekends, and holidays as needed.
- Minimum age requirement = 18 years old.
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