Store Manager- Florence Plaza

7 days ago


Florence, Kentucky, United States EssilorLuxottica Full time
Requisition ID: 876240
Store #: 000001 LensCrafters
Position:Full-Time
Total Rewards: Benefits/Incentive Information

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

GENERAL FUNCTION

The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.

MAJOR DUTIES & RESPONSIBILITIES
  • Ensure the LensCrafters team provides unsurpassed Customer Service
  • Provide training and coaching to the team leveraging Company provided programs
  • Analyzes reporting to create and implement action plans to improve store KPIs, including:
  • NPS - Net Promoter Score; % Sales to Plan; Customer Count; Complete Pair; Labor; Training Saturation; Exam Growth; and others
  • Attracts and hirers highly engaged team to esure the store has the right people in the right place at the right time
  • Partners with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs
  • Takes pride in the store and guides team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience
  • Ensures all Company approved safety programs are implemented and maintained consistently per standards in order to maintain a safe and FUN working environment
BASIC QUALIFICATIONS
  • High School graduate or equivalent
  • 4+ years management/supervisory experience
  • Comprehensive knowledge from operations, processes and business implications
  • Strong influencing and negotiating skills
  • Team building and management skills
  • Knowledge of current optical theory and merchandise
  • Strong communicator and listener
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Sales skills
  • Familiarity with cash register, computers and calculators
  • Ability to manage time under aggressive deadlines
PREFERRED QUALIFICATIONS
  • College degree or equivalent
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • LensCrafters Final Inspector Certification
  • LensCrafters Quality, Fitting and Adjusting Program
  • Previous experience in customer service and retail
  • Knowledge of current store merchandise
  • High level of business acumen to include detailed knowledge of LC Dashboard
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

  • Florence, Kentucky, United States EssilorLuxottica Full time

    Job OverviewThe position of Store Manager at EssilorLuxottica is a leadership role that drives the success of our stores. As a Store Manager, you will be responsible for delivering key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.We are seeking an experienced leader who can analyze reporting...


  • Florence, Kentucky, United States Fresh Encounter Part time

    As a Florence Store Assistant at Fresh Encounter, you'll be responsible for providing exceptional customer service and supporting the smooth operation of our store.This is a fantastic opportunity for individuals who enjoy working in a dynamic retail environment and are passionate about delivering outstanding customer service.You'll be responsible for...


  • Florence, Kentucky, United States Essilor Full time

    The overall mission of the Store Manager is to be a leader within the Lens. Crafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience. MAJOR Store Manager, Manager, Store, Customer Experience, Customer Service, Operations, Manufacturing, Retail


  • Florence, Kentucky, United States EssilorLuxottica Full time

    Requisition ID:881282 Store #:000001 LensCrafters Position:Full-Time Total Rewards:Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because...


  • Florence, Kentucky, United States EssilorLuxottica Full time

    About the RoleIn this challenging yet rewarding role, you will oversee the day-to-day operations of our Florence Plaza store. Your primary focus will be on attracting and retaining highly engaged team members, partnering with the Doctor of Optometry to elevate the customer and patient experience, and taking pride in the store's appearance and guiding the...

  • Store Management

    4 weeks ago


    Florence, Kentucky, United States Fresh Encounter Full time

    Store Management - FlorenceMajor duties:Oversees duties of all department heads and all personnel in entire storeResponsible for entire store operationPromotes effective communicationProvides leadership and strong levels of customer serviceOversees store appearance and equipment maintenanceEnforces loss prevention policy and awarenessImplements plans for...

  • Store Management

    3 weeks ago


    Florence, Kentucky, United States Fresh Encounter Full time

    Store Management - FlorenceMajor duties:Oversees duties of all department heads and all personnel in entire storeResponsible for entire store operationPromotes effective communicationProvides leadership and strong levels of customer serviceOversees store appearance and equipment maintenanceEnforces loss prevention policy and awarenessImplements plans for...


  • Florence, Kentucky, United States EssilorLuxottica Full time

    SkillsetTo excel in this role, you will need a combination of technical and soft skills. These include: strong communication and listening skills, ability to manage time under aggressive deadlines, sales skills, familiarity with cash registers, computers, and calculators, and LensCrafters Quality, Fitting, and Adjusting Program certification.Prior experience...

  • Store Manager

    4 weeks ago


    Florence, Kentucky, United States Hire Velocity Full time

    OverviewWe have a great opportunity for a Store Manager in Florence, KYOpportunity:The Store Manager is responsible for the full sales life cycle which includes but is not limited to daily sales, providing sales support to other associates, offering superior customer service, and assisting other associates with warehouse and stockroom responsibilities as...


  • Florence, Kentucky, United States Morris Furniture Co.,INC. Full time

    SALES MANAGER- FLORENCE Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is "Making Homes Great" and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity, and Fun. Purpose: The Sales Manager is the dynamic...


  • Florence, Kentucky, United States Morris Furniture Co.,INC. Full time

    SALES MANAGER- FLORENCE Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is "Making Homes Great" and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity, and Fun. Purpose: The Sales Manager is the dynamic...


  • Florence, Kentucky, United States Morris Furniture Co.,INC. Full time

    SALES MANAGER- FLORENCEOur Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is "Making Homes Great" and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity, and Fun.Purpose: The Sales Manager is the dynamic leader...


  • Florence, Kentucky, United States Titan Placement Group Full time

    DentistDentist need in Florence, KY.Florence, Kentucky. is the second-largest city in KY and one of the fastest-growing communities in the state. You can't miss it when you see the famous "Florence Y'all" Water tower while driving down I-75 Located along the interstate and next to the Cincinnati/Northern Kentucky International Airport (CVG), Florence is...


  • Florence, Kentucky, United States Chili's Grill & Bar Full time

    Janitor - Florence Chili's 5000 Houston Rd. Florence, KY 41042 Role Overview Our Janitorial Team Members are responsible for setting the pace for a great clean, sanitary shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great teamwork, then we want to hear from youFast hiring process Flexible part-time or full-time...


  • Florence, Kentucky, United States Titan Placement Group Full time

    Dentist Dentist need in Florence, KY. Florence, Kentucky. is the second-largest city in KY and one of the fastest-growing communities in the state. You can't miss it when you see the famous "Florence Y'all" Water tower while driving down I-75 Located along the interstate and next to the Cincinnati/Northern Kentucky International Airport (CVG), Florence...


  • Florence, Kentucky, United States Titan Placement Group Full time

    Dentist Dentist need in Florence, KY. Florence, Kentucky. is the second-largest city in KY and one of the fastest-growing communities in the state. You can't miss it when you see the famous "Florence Y'all" Water tower while driving down I-75 Located along the interstate and next to the Cincinnati/Northern Kentucky International Airport (CVG), Florence is...

  • Staffing Solutions

    7 days ago


    Florence, Kentucky, United States Saintt Elizabeth - Florence Full time

    Career Overview:We are recruiting a skilled and experienced Telemetry RN to join our team at Saintt Elizabeth - Florence. This role offers the opportunity to work in a dynamic hospital environment and contribute to the delivery of exceptional patient care.Key Accountabilities:Assess and manage patient condition using cardiac monitoring equipmentCollaborate...


  • Florence, Kentucky, United States CBRE Full time

    Facilities Manager-Florence, KY Job ID 183867 Posted 06-Sep-2024 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Customer Service, Data & Analytics, Engineering/Maintenance, Facilities Management, Project Management Location(s) Florence - Kentucky - United States of America **About the Role:** As a CBRE Facilities Manager,...

  • Store Manager

    4 weeks ago


    Florence, Kentucky, United States JOANN Stores Full time

    SUMMARY Handmade happiness starts with you The Store Manager's responsibility is first and foremost to drive sales, but they also act as an inspirational leader and role model for their team. This individual coaches, develops and inspires the team so everyone is aligned with JOANN's overall mission and vision. The Store Manager empowers their team and...


  • Florence, Kentucky, United States Prime Car Wash Florence Full time

    Company Overview: Prime Car Wash Florence is dedicated to delivering top-notch service quality and exceeding customer expectations.">Job Summary: As an Assistant General Manager, you will play a pivotal role in overseeing tunnel operations, managing staff, and driving sales. Your primary focus will be on ensuring exceptional customer service and fostering a...