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Hotel Shuttle Driver

2 months ago

Savannah, United States jwsavannahjobs.com Full time

** Hotel Shuttle Driver**

**Job Category****:** Operations **Requisition Number****:** HOTEL003463 Showing 1 location **Job Details**

**Description**

**AN INSPIRING CAREER AWAITS YOU** The Kessler Collection is made up of 13 artful hotel and resort properties, 26 restaurants, and over 1,700 Grand Performers across ten states, we continue to grow and so will you The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.

We believe people want to be inspired

Our Grand Performers Receive Many Benefits Including:

Marriott Employee Discounts Worldwide

* Competitive Wage & Discretionary Bonus Program

* Medical, Dental, Vision Insurance

* Company-Sponsored Life Insurance

* Short & Long-Term Disability Insurance

* Pet Insurance

* Tuition Reimbursement Program

* 401(K) with Discretionary Company Matching Contributions

* Employee Assistance Program

**JOB SUMMARY** The overall objective and purpose of the Hotel Shuttle Driver position are to provide hospitable service to our guests to include safe transportation for Our guests. The incumbent is responsible for driving guests to and from our three downtown Savannah properties. They are to provide the Highest Level of service in support of the mission, core values, standards, and goals established by the company.

**CORE RESPONSIBILITIES** Primary responsibilities and tasks include, but are not limited to the following:

* Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature

* Maintain the integrity of the guests privacy, including confidentiality of personal information and key control

* Open shuttle doors for guests upon arrival and departure.

* Welcome and direct guests upon arrival to the destination.

* Provide a fond farewell and explain the shuttle retrieval process.

* Carefully operate hotel owned shuttle, maintain the security of shuttle keys, and ensure the shuttle is clean, filled with fuel, and maintained for

* Maintenance and security.

* Inspect the vehicle for damages and notate according to standard operating procedures.

* Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied.

* Communicate with departments using the proper equipment and etiquette.

* Maintain knowledge of hotel amenities, features, and hours of operation.

* Maintain updated information regarding area attractions, local events, activities, and services.

* Operate a radio for communication between shuttle and hotel.

* Solve problems proficiently.

* Maintain a neat and organized work area.

* Maintain cleanliness of the front drive, including sweeping and disposing of trash and debris.

* Maintain the integrity of Company proprietary information and protect company assets.

* Maintain complete knowledge and comply with company policies and procedures.

* Maintain neat, clean, and professional appearance according to standards

* Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions

* Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.

* Develop and maintain a positive working relationship and support the team to achieve our goals.

* Attend required training and meetings.

* All other duties as assigned, planned or un-planned

**KNOWLEDGE, SKILLS, AND ABILITIES** To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements

* Listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

* Ability to perform all driver-related tasks and proficiently use job-related software, property management systems, and office equipment

* Ability to operate a vehicle with a manual and standard transmission

* Ability to remain calm in various situations, use sound judgment and effectively solve problems

* Ability to read and interpret documents such as safety rules and procedural manuals

* Strong written, verbal, and interpersonal skills

**MINIMUM QUALIFICATIONS**

* Must have a valid drivers license and consent to MVR checks annually

* High school diploma or General Education degree - required

* Minimum of 6 months of relevant work experience in similar scope and title required

* Experience within luxury brand/markets - required

* Knowledge of local area - preferred

**SUPERVISORY RESPONSIBILITIES**

* None

**WORK ENVIRONMENT** The work environment/conditions described herein are representative of those that an incumbent may experience.

* Must be comfortable working in a shared space, with constant noise, without the use of a private office, as well as working in inclement weather

* Conditions

* Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.

* Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.

**PHYSICAL DEMANDS** The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.

* While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stoop, bend, crouch,

* Walk and stand up to 8 hours on a daily basis.

* Push, pull, and lift up to 40 lbs.

* While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation

* Which require sitting, waiting, and standing for long and short periods of time.

****

****The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.****

**Skills**

**Preferred**

**Driving** *Expert* **Active Listening** *Expert* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**

**Required**

High School or better in High School Diploma / GED.

**Experience**