(USA) Director, Technology Operations

Join to apply for the (USA) Director, Technology Operations role at Walmart. Base pay range $110,000.00/yr - $220,000.00/yr Position Summary The Director of Tech Operations leads the E‑commerce Fulfillment Strategy & Execution team, overseeing multiple direct reports. The role is responsible for delivering enterprise‑level strategies and mechanisms that drive Walmart’s fulfillment objectives, operating at the intersection of strategy, technology, and execution to keep fulfillment experiences aligned with customer expectations and business growth. Scope & Responsibilities Strategic Leadership: Owns the design and execution of fulfillment strategies that directly impact sales conversion, speed promises, and customer satisfaction across e‑commerce. Cross‑Functional Influence: Partners with Merchandising, Supply Chain, and Technology leadership to align on initiatives such as DSV to 1P/WFS migration, national assortment management, pre‑orders, and critical sales events (e.g., BTS, AE). Governance & Network Optimization: Oversees fulfillment governance forums to ensure end‑to‑end visibility, simulation, and alignment on actions that may shift volume across the network. Technology Enablement: Defines technology requirements and partners with e‑commerce, site experience, and merchants to deliver new fulfillment experiences that expand customer choice (e.g., bulk purchases, “dinner tonight,” subscriptions). Impact Enterprise Impact: Influences fulfillment capabilities that touch billions in annual GMV, shaping the speed and reliability of Walmart’s digital experience. Organizational Leadership: Leads a high‑performing team while orchestrating alignment across multiple business units and functions. Strategic Complexity: Balances near‑term execution (e.g., event readiness) with long‑term network and technology strategies. Customer‑Centric Outcomes: Ensures Walmart can deliver faster, more reliable fulfillment promises at national scale. Benefits Walmart offers competitive pay as well as performance‑based bonus awards and other benefits including medical, vision, dental, 401(k), stock purchase, company‑paid life insurance, paid time off, disability, company discounts, military leave, adoption/surrogacy reimbursement, and more. Additional information on PTO and other benefits can be found at https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates. Minimum Qualifications Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience in project management, program management, program operations, or related area. Or 8 years’ experience in project management, program management, program operations, or related area. 3 years’ supervisory experience. Preferred Qualifications Master’s degree in relevant fields and 5 years’ experience in project or program management and operations. Experience creating inclusive digital experiences, knowledge of WCAG 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. Primary Location 702 Sw 8Th St, Bentonville, AR 72716, United States of America Policies Walmart and its subsidiaries are committed to maintaining a drug‑free workplace with a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job. Seniority level Director Employment type Part‑time Job function Information Technology Industry Retail #J-18808-Ljbffr