Service Manager

4 weeks ago


Fairview Heights, United States TBC Full time

**Service Manager**

**Location:** Fairview Heights, IL, US, 62208 **Description**

The role of the **Store Manager** is to manage and direct the operation of a TBC Corporation store; engaged in selling tires and related automotive parts and mechanical services. He/she is responsible for the sales, controllable income, customer satisfaction and associate retention of the location and the quality of its operation, in compliance with TBCs policies and procedures. The Store Manager is responsible for hiring, training, developing and evaluating a staff of employees who exemplify quality service, in all aspects to TBC customers.

**Job Responsibilities**

Achieve Sales and Profit Budgets

Recruit, Train, Develop, Evaluate, and Retain Employees

Meet and Exceeds TBCs Customer Service Excellence Index (CSEI)

Educate and Explain service recommendation to customers

Manages Inventory Control

Provide exceptional customer service through leadership and by example

**Qualifications**

Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid Drivers License

Criminal Background Check

Pre-employment Drug Screen

18 years or Older

**Benefits**

* Competitive compensation

* Medical, Dental and Vision coverage

* Company paid short term disability and company subsidized long term disability

* Company paid life insurance

* 401(k) with company match and immediate 100% vesting

* Generous paid vacation and paid time off

* Flexible spending account

* Employee assistance program

* Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction

* Vendor purchase discount program

* Employee automotive discounts

* And more

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

**Job Segment:** Service Manager, Medical, Manager, Payroll, Customer Service, Healthcare, Automotive, Management, Finance


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