Part-Time Customer Service/Admin Professional
4 weeks ago
Benefits401(k)401(k) matchingBonus based on performanceEmployee discountsFlexible scheduleFree uniformsOpportunity for advancementTraining & developmentWho We AreSoccer Shots East County San Diego, LLC, is a team of passionate individuals who love what they do and work with children aged 18 months - 10 years old. We are on a mission to positively impact our San Diego community through the love of soccer. Our high-quality and high energy soccer classes run weekly throughout San Diego County. We proudly serve and partner with Preschools, Elementary schools, and Public Parks; from Imperial Beach to Escondido we serve thousands of families every week. We care deeply about our brand, our teammates, and our students as we represent San Diego and soccer development.SummarySoccer Shots East County San Diego, LLC is seeking an experienced, bi-lingual Customer Service / Administrative Professional to support our families, children, and coaches both in the office and on the field. This position requires innovative problem-solving skills, excellent verbal and written communication skills in a fast-paced environment. The bi-lingual Customer Service / Administrative duties include answering phones and emails of customer registrations and inquiries, running company reports, and publishing the future seasons of Soccer Shots on our online platform. You will also serve as a head coach for your own classes, making connections with the families and children we impact every day.This position is an excellent fit if you are fluent in both Spanish and English, love helping families, have the best experience in soccer, love taking care of people, are highly organized, are future-oriented, and enjoy people. You also enjoy creating and organizing spreadsheets, and want to learn new programs/tech platforms.Job SummaryDuties & Responsibilities (not limited to)Head coach 5-10 classes a week after cycle trainingAccountable for a first class customer experience the primary Soccer Shots East County email and phone lines, representing the company in all correspondence verbally and written in both English and Spanish.Sell and advocate for the program and enroll families online and over the phoneProblem solve customer accounts and communicate clearly the resultsUpload seasons on the tech platformsAccountable for declines collectionsMaintains officeMaintain and order office suppliesRequirementsMorning to mid-afternoon availability, with Wednesday and Saturdays being mandatoryMust complete on field training to understand our products1 year of customer service experienceBilingual in Spanish requiredMinimum of a 1-year commitmentReliable car & driver's licenseAbility to provide a cleared background checkBenefits401K match within 90 daysQuarterly coach performance bonus4 weeks off per year$30/month cell phone reimbursementHours and PayPart-time position (20-28 hours per week)Starting rate of $18-$22/hr DOE for administrative shifts, $17.25/hr for trainingOpportunities for advancement include an annual raise and bonus for team members who are interested in expanding their skill sets and education. Could also be promoted to full time for the right candidate. #J-18808-Ljbffr
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La Mesa, United States Soccer Shots Franchising Full timePart-Time Customer Service/Admin Professional Join to apply for the Part-Time Customer Service/Admin Professional role at Soccer Shots Franchising 6 days ago Be among the first 25 applicants About Us Soccer Shots East County San Diego, LLC is a team of passionate individuals who love what they do and work with children aged 18 months to 10 years old. We are...
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