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Multi-drop Driver/Customer Service Assistant
2 months ago
You are here: > > Multi-drop Driver/Customer Service Assistant * **Multi-drop Driver/Customer Service Assistant**
* Business: Travis Perkins
* Sector: Driver
* Location: Northampton, Northamptonshire
* Salary: Competitive + Benefits
* Hours of work: 7-4.15 Mon-Friday, Alternate Saturdays 7.30-12pm
* Position type: Permanent
* Job type: Full Time
* Date posted: 10-Jun-2021
* Job reference: 32945
** Job Description**
Joining our friendly and hard working family as a **Multi-drop Van Driver/Customer Service Assistant**, youll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst keeping colleagues and customers safe at all times. No one day is the same as the next in TP branch life, but here are a few pointers:
* Our success is built on strong relationships so its essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, as you will likely get to know our customers on a first name basis.
* Driving our transit and flatbed vehicles (up to 3.5ton) you will carry out multi?drop deliveries from our branch direct to our local customers and be responsible for ensuring they receive their orders on time and in one piece, safely, every time.
* Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures especially whilst unloading, loading and driving our vehicles.
* Want a work life balance - Our working hours are Monday to Friday between the hours of 07:30 17:00, every other Saturday 08:00 12:00.
You will need to be an experienced driver with a minimum Cat B licence (up to 3.5ton) held for at least 12 months. Experience within our industry is advantageous but not essential as long as you have an ability to learn quickly, a strong work ethic and are physically fit. We are looking for candidates with exceptional customer service experience, health & safety awareness, the rest we can teach you along the way. We will provide you with a great introduction into our business and provide you with all the tools needed.
We hope you can say Yes to all of the characteristics below - they are in the DNA of all our fantastic **Van Driver/Customer Service Assistants**. Are you:
* Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
* Someone who thrives in a dynamic and fast paced environment.
* Someone with exceptional customer service experience, the ability to work under pressure efficiently and safely and a flexible attitude to work.
* Someone who is as comfortable working in branch as they are out on the road.
Being a **Van Driver/Customer Service Assistants****Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns**
Youll also receive **Competitive pay + Benefits** (which includes a colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Wickes and Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too
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- A busy and fast paced business with great benefits, and plenty of opportunities for career progression join PTS as a Driver/Warehouse Assistant and share our success in a
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