Quality Assurance Manager
2 weeks ago
Roles & Responsibilities
Quality & Regulatory
Lead, Coach & Mentor team members for Quality, Regulatory & EHS functions.
Contribute to the creation and implementation of best practices for Quality: vision, strategy,
policies, processes, and procedures to aid and improve overall operational performance.
Responsible for QMS awareness, complete adherence & compliance to quality & regulatory standards as applicable.
Effective implementation of adherence to quality standards such as: ISO9001:2015.
AS9100, AS 9003 and ISO17025, etc. as per the organization requirements.
Update, deploy, impart training & continuously improve Quality Policy, Quality Objectives
and Metrics to align with organizational goals.
Align Engineering and Service objectives of Client with QMS.
Establish, implement, and maintain process for Calibration, sub-contracting and Procurement
from quality & regulatory perspective.
Organize and manage external audit from certification bodies, customers and Corporate.
Evaluate performance and take appropriate actions to improve quality and efficiency based on Metrics / Survey/ NPS, facilitate Management Review Meetings and present the applicable KPI to the management team.
Contribute to new business initiatives and projects and review and communicate the impact on Quality activities.
Conduct, analyse, report & deploy actions for Customer Satisfaction Surveys as applicable.
Support the Supplier Quality function and build the required processes and continuous improvements, in collaboration with Supply Chain function.
EHS
Adherence and effective implementation of ISO45001 and ISO14001 as per the organization
requirements.
Responsible for spread of EHS awareness & compliance as per the established norms.
Proactively conduct risk analysis, implement solutions and tracking of EHS related areas.
Ensure adequate, periodic training and maintain process effectiveness for responding to
potential emergency situations.
Continuously improve the suitability, adequacy and effectiveness of EHS function across the organization.
Conduct risk assessment for existing and new regional office for EHS compliance as per
corporate guidelines.
Relationship Management
Develop and maintain strong relationships with internal and external stakeholders to ensure
optimal performance.
Work collaboratively, negotiate, and engage with key stakeholders to facilitate delivery and compliance with the Quality & Regulatory strategy.
Communicate with stakeholders the impact of changes in quality, regulatory & EHS standards with respect to potential effects on various organizational functions, recommend. solutions without compromising quality or service while optimizing cost.
General
Ensure the site is AS/ISO/ NABL Compliant.
Ensure that all in-house systems and procedures are updated, revised and modified to meet
the needs of certification bodies.
Champion a program for the implementation and sustainment of a continuous improvement
culture.
Introduce new systems and procedures where appropriate.
Candidate Requirement:
At least 10+ years of experience in Quality with more than 5 years at manager level.
Appropriate graduate / post-graduate degree in engineering discipline.
Certification in Six Sigma or other quality improvement methodologies
Must be fluent in English with good written & verbal communication and strong executive
presence.
Worked for global, multi-national organizations.
Open to participate in meetings, conferences, site visits & inspections in India & globally as per business needs.
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