Senior Director of Operations

Senior Director of Operations Reports To: Integrator Location: Odessa, TX | Marshall, TX | Shreveport, LA | Brighton, CO Safety Sensitive: Yes Purpose The Director of Operations (DOO) is responsible for leading and optimizing all district operations across the company to ensure consistency, accountability, and profitability. This individual must be a hands-on leader who thrives on structure, communication, and measurable results — ensuring the organization executes effectively on strategy, safety, quality, and culture. This position requires strong alignment with the company’s EOS (Entrepreneurial Operating System) and D-R-I-V-E values (Dependability, Resilience, Integrity, Vision, Ethics). Role Objectives Partner with the CEO and Integrator to define, implement, and execute the company’s operational strategy. Lead district operations with a focus on P&L accountability, efficiency, safety, and employee engagement. Translate strategic goals into clear, measurable action plans for each district. Ensure consistent adherence to company processes, reporting, and operational checklists. Build, coach, and hold district managers accountable to performance standards and company values. Drive communication across all levels of the organization to ensure transparency and alignment. Develop and oversee annual operating budgets, KPIs, and forecasting to achieve company-wide financial targets. Reinforce a culture of ownership, teamwork, and continuous improvement. Partner with HR and QHSE leadership to maintain compliance, training, and personnel development. Act as the liaison between executive leadership and district management, ensuring issues are solved quickly and effectively. Key Responsibilities Oversee daily operations across all districts, ensuring consistency in processes, quality, and customer satisfaction. Hold district leaders accountable for achieving operational, safety, and financial goals. Standardize systems for work orders, billing, job tracking, and reporting. Review and interpret financial performance reports and lead proactive corrective actions. Conduct regular site visits to coach and evaluate district teams. Ensure operational readiness, staffing, and resource allocation meet business needs. Identify and eliminate inefficiencies across districts. Lead quarterly and annual operations planning in coordination with leadership. Strengthen communication flow between field operations, finance, HR, and QHSE. Build relationships with key customers and ensure consistent service delivery across all locations. Represent the company with professionalism, integrity, and reliability in all customer and employee interactions. Required Skills and Qualifications 10+ years of experience in the Oil & Gas Service industry (NDT or related field preferred). Minimum 5 years in multi-district operational leadership with proven accountability for budgets and teams. Strong financial acumen and ability to interpret P&L, balance sheets, and job cost reports. Demonstrated ability to build processes, enforce accountability, and implement continuous improvement. Proven leadership in mentoring managers and holding teams to deadlines and standards. Excellent communication, organization, and conflict-resolution skills. Track record of driving operational excellence through structure, metrics, and culture. Skilled in resource planning, scheduling, and vendor management. Proficient in data-driven decision making, KPI management, and reporting systems. Ability to travel frequently between company districts. Preferred Skills and Qualifications Bachelor’s degree in Business, Operations Management, or related field. Familiarity with EOS / Traction framework and accountability charts. Working knowledge of ASNT, API, OSHA, ANSI, and ASTM inspection standards. Experience with NDT technologies such as Magnetic Particle, Liquid Penetrant, Ultrasonic, Eddy Current, and Visual. Proficiency in iM3 People Plus software, or similar job tracking systems. Proven success in achieving 20%+ profitability through operational discipline and efficiency. Highly self-motivated, proactive, and committed to continuous improvement. #J-18808-Ljbffr