Maintenance Technician
4 weeks ago
*Summary*
Maintain the physical aspects of assigned portfolio and ensure properties meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. This is a Floating position which will require travel to different properties within the Los Angeles and San Fernando Valley Area as needed. Days and hours will vary based on property location; weekend availability is required.
*Essential Duties and Responsibilities include the following but are not limited to:*
* Acts as onsite Maintenance Technician, performs maintenance duties at various properties; provides maintenance coverage during site maintenance staff vacations and/or illnesses.
* Supports and maintains inventory control of properties’ maintenance tools, equipment, and supplies.
* Troubleshoot and perform all necessary repairs to apartment communities, including plumbing, HVAC, carpentry, electrical and installation of appliances, as needed.
* Timely completion of maintenance requests and follow-up with service calls and appropriate documentation.
* Assists, augments, substitutes for property staff with completing the “make ready” process to prepare vacant apartment homes for leasing and new move-ins.
* Responsible for timely completion of assigned maintenance requests within 48 hours, following up on service calls as needed, maintaining appropriate maintenance documentation.
* Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage, as needed.
* Maintain the upkeep of common areas and amenities adhering to safety, health, and clean environment compliance.
* Follow up on repairs to verify completion and compliance with OSHA, property insurance companies, government agencies and company safety policies and risk management procedures.
* Ensure accurate property maintenance files and documentation are kept complete and up to date, complete required reports and ensure all health and safety procedures and requirements are satisfied.
* Provide emergency or unscheduled repairs.
* Maintain current knowledge of mechanical operations and improvements for best practices.
* Follow all safety standards and use of necessary protective equipment without exception.
* Regularly exceed the Reputation.com national average for customer service response and be sure to respond to all survey inquiries within 24 hours.
* Other duties, as assigned by Regional Maintenance Manager or the assigned property’s Maintenance Supervisor and/or General Manager.
*Competencies*
* Professional and courteous manner with residents, visitors, contractors, and fellow employees.
* Ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships.
* Attention to detail with strong organization skills.
* Ability to juggle multiple tasks and identify priorities.
* Intuitive problem solver who is customer responsive and able to work independently.
* Proactive approach in addressing maintenance needs across several properties.
* Team player attitude with the ability to be a contributor and take direction.
* Multi-tasker who can efficiently handle a changing environment and various situations simultaneously.
* Reliable, dependable, and able to work independently.
* Delivers results and has a strong sense of initiative and identifying best practices.
* Commitment to best practices and policies.
*Skills & Experience*
* 3+ years of maintenance experience preferred.
* High school diploma or equivalent, preferred.
* Industry certifications or licenses, preferred.
* Maintenance Technician certificate, building maintenance technology, or additional training in a related field, a plus.
* Familiar with all OSHA and related agency guidelines to ensure 100% compliance with all regulations.
* Working knowledge of safety procedures and compliance.
* Knowledge of building techniques, mechanical operations, groundskeeping, facility operations, carpentry, electrical, plumbing, and HVAC.
* Proven communication and follow-up skills, both with residents and other team members.
*Requirements*
* Driving is required. Must be able to travel to multiple property locations within greater Los Angeles area and the San Fernando Valley.
* Must have reliable transportation, valid driver’s license, clean driving record, and evidence of auto insurance, in addition to remaining insurable under company’s liability insurance policy.
* Scheduling flexibility is required as shifts will require varied and/or weekend hours.
*Physical Requirements & Working Conditions *
* This position is considered moderately to highly physical and requires a lot of standing, bending, lifting and walking.
* Must be able to bend, twist, stoop, push and pull, ascend/descend stairs, reach and lift overhead up to 50 lbs., climb on ladders and roofs, crawl in confined spaces, and lift 25 lbs. to 40 lbs. on a regular basis.
* Willing and able to move heavy equipment and machinery.
* Ability to see, hear, speak, and write.
* Works in all types of weather inside and outside.
* Wears protective safety equipment and clothing as needed; enters common areas and residences to make critical/emergency service and repairs.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
*EQUAL OPPORTUNITY EMPLOYER *
Westhome is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Referral program
* Vision insurance
Schedule:
* 8 hour shift
* Weekends as needed
Application Question(s):
* Driving is required for this position. Are you able and willing to travel to multiple property locations within the greater Los Angeles area and San Fernando Valley?
Education:
* High school or equivalent (Preferred)
Experience:
* Property maintenance: 1 year (Preferred)
* Maintenance: 3 years (Preferred)
Work Location: In person
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