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Service Sales

1 month ago


Grand Rapids, United States Pye-Barker Fire & Safety Full time

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Outside Sales Representative will sell products and services offered by the company to current and new clientele. The Outside Sales Representative is responsible for increasing sales by developing and maintaining relationships with customers and clients. Duties may include identifying prospective customers, following up on potential sales leads and maintaining relationships with existing customers. Outside Sales Representatives may also recommend marketing strategies designed for a target market.

Essential Duties & Responsibilities: 

  • Builds and maintains a network of sources from which to identify new sales leads.

  • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.

  • Demonstrates the functions and utility of products or services to customers based on their needs.

  • Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.

  • Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.

  • Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.

  • Provides periodic territory sales forecasts.

  • Perform other duties assigned by management.


Education/Qualification: 

  • Bachelor’s degree in Marketing, Sales, Business, or related field OR

  • At least five years of related experience required.

  • Excellent interpersonal and customer service skills.

  • Excellent sales and negotiation skills.

  • Excellent organizational skills and attention to detail.

  • Strong analytical and problem-solving skills.

  • Ability to function well in a high-paced and at times stressful environment.

  • Proficient with Microsoft Office Suite or related software.


Other Duties:

  • Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

  • Performs other duties as assigned.


Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

  • Must be able to travel.

#Indeed

Benefits and Perks:

  • Excellent pay

  • Medical, dental, vision

  • Company paid life insurance

  • Company paid short term disability

  • 401K with employer match

  • Paid vacation and company holidays

  • Company vehicle (if job applicable)

Pye Barker Fire and Safety is an Equal Opportunity Employer