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Contact Center Business System Analyst
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Austin, United States ACL Digital Full timeJob Title: Contact Center Business System Analyst / Technical Analyst Location: Austin, TX (3 days onsite)Job Description: Responsibilities: Gather and define requirements/solutions for Contact Center solutions Interact with stakeholders to facilitate collaboration between the business, and technical teams to define and deliver solutions. Perform in-depth...
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Contact Center Business System Analyst
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Austin, United States ACL Digital Full timeContact Center Business System Analyst / Technical Analyst Location: Austin, TX (3 days onsite) Responsibilities: Gather and define requirements/solutions for Contact Center solutions Interact with stakeholders to facilitate collaboration between the business, and technical teams to define and deliver solutions Perform in-depth analysis to identify high...
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Contact Center Business System Analyst
4 weeks ago
Contact Center Business System Analyst / Technical Analyst Location: Austin, TX (3 days onsite) Responsibilities: Gather and define requirements/solutions for Contact Center solutions Interact with stakeholders to facilitate collaboration between the business, and technical teams to define and deliver solutions Perform in-depth analysis to identify high...