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Division Director of Residential Supports
1 month ago
The Arc of Opportunity - Division Director of Residential Supports - Fitchburg, Massachusetts Position summary: Division Director of Residential Supports reports directly to the Vice President of Home Supports and is the overall administrative & operational director of assigned facility-based residential programs. The Division Director is assigned to 3-7 program sites serving individuals with DD/ID and/or ABI. The Division Director is responsible for the program implementation in accordance with the organization’s fundamentals, strategic plan, priority initiatives, mission, and values. Division Director is responsible for all day-to-day operations and management for assigned sites. Essential Functions: Responsible for the management of basic and intermediate care residential homes. Supervise Residential Managers and work collaboratively with Nursing, Clinical, Quality, Facility, Finance, Day Programming, and Human Resource teams to meet and exceed all needs of our individuals and employees. Provide ongoing oversight to electronic medical records, HCSIS, and web-based program records. Timely and accurate coding for services into the electronic medical records system for billing purposes. Manage and participate in a 24-hour/365-day On-Call system. Manage ISP process for all individuals served. Oversee all medication administration and compliance. Performance to budget and annual budget development. Maintain excellent relationships with all guardians, family members, individuals, and funding sources. Ensure a functional, healthy, and person-centered environment at program sites. Recruit, retain, and evaluate qualified staff and complete Performance Maps. Manage OQE compliance. Ensure Residential operational and service standard compliance with all federal, state, agency policies, and licensing and certification requirements. Provide input and assist in determining intake, transfer, and discharge decisions regarding individuals utilizing programs/services. Acts as primary leadership mentor and provides residential staff with necessary developmental training support. Ensures mandatory training compliance for all staff. Knowledge of PBS (Positive Behavioral Supports) and provides training, implementation, and required documentation. Other Duties as assigned. Qualifications: Master's Degree in relevant field and a minimum of two years in a senior leadership position in Human Services. OR Bachelor’s degree in relevant field and a minimum of five years’ experience providing residential support services of which three must be in a multi-program, supervisory role. A valid Driver’s license and acceptable CORI/SORI/Fingerprinting results are required. Physical Requirements: Ability to sit/stand for extended periods of time. Ability to work 45-55 hours per week on average. Ability to exert light to moderate physical effort which may involve lifting up to 25 pounds, pushing, and/or pulling objects of similar weight. What you’ll get: For full-time employees, The Arc offers a comprehensive benefits package including: Medical and Dental insurance, Wellness Program, Life Insurance. 401K Retirement with company match. Generous paid time off program including 12 paid holidays and vacation time. Company-paid continuing education programs. Tuition assistance and ongoing professional training. The Arc of Opportunity is an affirmative action/equal opportunity employer committed to building a diverse and inclusive workforce. Applications from women, minorities, individuals with disabilities, and veterans are strongly encouraged. #J-18808-Ljbffr
