Banquets and Conferences Concierge

1 week ago

Naples, United States Marriott International, Inc Full time
Banquets and Conferences Concierge at Marriott International, Inc summary:

The Banquets and Conferences Concierge is responsible for coordinating event details with group hosts, ensuring all arrangements align with guest expectations. This role entails maintaining high standards of guest service, following safety protocols, and fostering positive relationships with colleagues. The ideal candidate will have experience in hospitality and will embody the Gold Standards of The Ritz-Carlton.

Additional Information
Job Number24203272
Job CategoryFood and Beverage & Culinary
LocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.  
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.  
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.  
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


Keywords:

banquet coordination, event planning, guest service, hospitality management, event setup, customer relations, service excellence, safety protocols, team collaboration, luxury service

  • Banquets and Conferences Concierge

    7 days ago

    Naples, United States Marriott International, Inc Full time

    Banquets and Conferences Concierge at Marriott International, Inc summary: The Banquets and Conferences Concierge is responsible for meeting with event coordinators to ensure all banquet arrangements meet guest expectations. This role involves analyzing event orders, responding to special requests, and maintaining high service standards while fostering...

  • Banquets and Conferences Concierge

    1 week ago

    Naples, United States Marriott International, Inc Full time

    Banquets and Conferences Concierge at Marriott International, Inc summary: As a Banquets and Conferences Concierge at The Ritz-Carlton, I ensure that all event arrangements meet guests' needs while adhering to company standards. My role involves continuous communication with group coordinators to facilitate a seamless experience and ensuring compliance...

  • Banquets and Conferences Concierge

    1 week ago

    Naples, United States Marriott International, Inc Full time

    Banquets and Conferences Concierge at Marriott International, Inc summary: As a Banquets and Conferences Concierge at The Ritz-Carlton, I ensure that all event arrangements meet the needs of guests by coordinating with group leaders and overseeing set-up logistics. My role involves fulfilling special requests and ensuring compliance with company...

  • Banquets and Conferences Concierge

    1 week ago

    Naples, United States Marriott International, Inc Full time

    Banquets and Conferences Concierge at Marriott International, Inc summary: As a Banquets and Conferences Concierge at The Ritz-Carlton, I ensure that all event arrangements meet the needs of guests by coordinating with group leaders and overseeing set-up logistics. My role involves fulfilling special requests and ensuring compliance with company...

  • Banquets and Conferences Concierge

    7 days ago

    Naples, United States Marriott International, Inc Full time

    Banquets and Conferences Concierge at Marriott International, Inc summary: As a Banquets and Conferences Concierge, I facilitate guest experiences by ensuring all arrangements for events are satisfactory while maintaining high standards of service. I work closely with group coordinators, manage special requests, and uphold safety and company policies. My...

  • Banquets and Conferences Concierge

    1 week ago

    Naples, United States Marriott International, Inc Full time

    Banquets and Conferences Concierge at Marriott International, Inc summary: The Banquets and Conferences Concierge is responsible for coordinating event details with group hosts, ensuring all arrangements align with guest expectations. This role entails maintaining high standards of guest service, following safety protocols, and fostering positive...

  • Banquets and Conferences Concierge

    1 week ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationJob Number24203272Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that...

  • Banquets and Conferences Concierge

    7 days ago

    Naples, United States Marriott International, Inc Full time

    Job DescriptionAdditional InformationJob Number24203272Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYMeet group coordinator/host(ess) prior to functions, make introductions, and...

  • Banquets and Conferences Concierge

    7 days ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationAll the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Job Number24203272Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAPScheduleFull TimeLocated...

  • Banquets and Conferences Concierge

    1 week ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationJob Number24203272Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that...

  • Banquets and Conferences Concierge

    1 week ago

    Naples, Florida, 34101, Collier County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24203272Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that...

  • Manager Conference Services

    5 days ago

    Naples, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Manager Conference Services

    1 week ago

    Naples, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Event Operations Director for Conference Services

    6 days ago

    Naples, Florida, United States Pyramid Global Hospitality Full time

    Company Overview:Naples Grande Beach Resort, a prestigious property in the Pyramid Global Hospitality portfolio, is dedicated to providing exceptional service and creating memorable experiences for our guests.We pride ourselves on being a dynamic and supportive environment, surrounded by stunning views of the Gulf of Mexico and lush tropical landscapes.The...

  • Luxury Event Coordinator

    7 days ago

    Naples, Florida, United States Marriott International, Inc Full time

    About the RoleAs a Banquets and Conferences Concierge at Marriott International, Inc, you will play a vital role in ensuring that every guest experience is exceptional. You will work closely with group coordinators to ensure all arrangements for events are satisfactory while maintaining high standards of service.This position requires excellent communication...

  • Events Concierge

    3 weeks ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationJob Number24194422Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that...

  • Events Concierge

    4 weeks ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationJob Number24194422Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that...

  • Events Concierge

    4 weeks ago

    Naples, Florida, 34119, Collier County, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24194422Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that...

  • Event Services Operations Coordinator

    6 days ago

    Naples, Florida, United States Artis—Naples Full time

    Are you passionate about delivering exceptional customer experiences?We are seeking a detail-oriented and organized Event Services Operations Attendant to join our team at Artis—Naples. As an Event Services Operations Attendant, you will play a vital role in ensuring the smooth execution of events by setting up conference equipment, maintaining function...

  • Front Desk Host/Night Audit Relief

    3 weeks ago

    Naples, United States Mainsail Lodging and Development Full time

    We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so. Position: Front Desk Host Location: Naples, FL Reports to: Front Office Manager, Front Desk Supervisor Status: Non-Exempt Job Summary: Front Desk Host is a unique position in which the attendant will be responsible...