Account Director
2 weeks ago
Merge Storytelling and Technology
We MERGE storytelling with technology by offering marketing and technology clients full-service capabilities including strategy, creative, experience engineering, performance marketing, media, and marketing operations platforms. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Kate Spade NY, Coach, The Northface, Meta, Subway, BlueCross BlueShield, Abbott, Supernus, Seqirus, GE Healthcare, CVS/Aetna, Brigham Health, Indiana University Health, and Eaton Vance to name a few. With 750+ employees across offices in Chicago, Boston, NYC, Atlanta, Denver, Kansas City, Costa Mesa, and Montreal, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers.
Promote Health, Wealth & Happiness
We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage minds and hearts to do the best work of their careers.
As our
Account Director,
you will…
As an Account Director at MERGE, you will oversee a key premium consumer electronics account within our Consumer team. You’ll act as a senior solution-oriented leader and key point of contact that thrives on developing lasting relationships between the client and agency teams. Utilizing industry knowledge and experience, you will lead and collaborate with team members to develop effective and innovative in-store and digital campaigns. This position involves consistent client contact and a high level of performance in a fast-paced environment.
Be Accountable and Responsible
Regular on-site collaboration with Client teams based in New York / New Jersey
Assimilation of business, customer, and marketplace insights into the development of strategies and marketing programs for in-store and owned digital properties
Efficiently and effectively balance the dual expectations of the agency and our clients
Maintain consistent and regular communication with client teams to share progress, creative campaigns, and deliverables to ensure we are on strategy, on time, and on budget
Guide clients by educating them with strategy, ideas, trends, and thought leadership
Create and build relationships with clients to deliver on the overall needs of the client and agency
Sign off on internal agency materials for reporting to the client
Grow business by utilizing experience to identify additional business needs and implement solutions
Leverage experience and capabilities to craft strategic creative solutions for both existing and new business clients
Incorporate senior staff from other departments as project objectives or issues warrant
Manage and grow a team as a mentor and trusted advisor to the account team.
These are the qualifications we’re looking for
8-10 years of account management experience at an advertising agency or similar (shopper or retail marketing agency preferred)
Strong background with store experience in marketing, point-of-purchase materials, product messaging, and emerging technologies
Consumer electronics experience is a plus
Superior professional communication and presentation skills and thrives in a fast-paced environment
Ability to evaluate competitive communications across categories, consumers, services, cultural trends, etc.
Willingness to roll up your sleeves to be a constant leader to a team in a highly collaborative environment and to develop and execute client service strategies
Advanced client management skills, especially as it relates to expanding business within existing clients
Commitment to the client, attention to detail, and strong problem-solving ability
Bachelor’s degree or equivalent experience
#LI-VM1
#LI-HYBRID
And here’s how we live our values at MERGE
Ability.
Mastering our craft
Agility.
Delivering with a growth mindset
Humility.
Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be
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