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Room Attendant

4 weeks ago

Houston, United States HRI DEVELOPMENT Full time

Sheraton Houston Brookhollow Hotel is seeking reliable and friendly room attendant to join our hospitality team in order to provide superb customer service to our guests.
Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.

To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

Room Attendant Responsibilities:

  • Greeting guests and responding to queries.
  • Changing bed linen and making beds.
  • Replacing used towels and other bathroom amenities, such as shampoo and soap.
  • Sweeping and mopping floors.
  • Vacuuming carpets.
  • Dusting and polishing furniture.
  • Emptying trash containers
  • Cleaning public areas, such as corridors if needed
  • Reporting any technical issues and maintenance needs.
  • Updating status of guest rooms on assignment sheet.
  • Returning and restocking cleaning cart at shift end.
Room Attendant Requirements:
  • Previous guest service and/or housekeeping experience preferred.
  • Experience using industrial cleaning equipment and products.
  • Flexible working hours.
  • Ability to work with little or no supervision while meeting high-performance standards.
  • Physical mobility and stamina.
  • Ability to follow instructions.
  • Professional and polite.
Our associates can look forward to great benefits ahead
  • We offer Benefits after 30 days of employment Health, Dental, and Vision and much more
  • We offer wonderful hotel worldwide discount stays
  • Complimentary parking and lunch meal
  • Paid Sick and vacation days that immediately start accumulating.


BENEFITS: Free Employee Parking, Discounts, Medical, Dental, Vision, 401k with Match, and many more

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.