Referral and Diagnostic Coordinator

2 weeks ago

Austin, United States People's Community Clinic Full time
Overview:

Assist nursing and medical staff with coordination of patient care with outside entities including medical specialist and diagnostic facilities to ensure efficiency and continuity of care.

The starting rate for this position is $16.00 - $19.00 hourly.

Responsibilities:
Coordinate patient care by verifying patient insurance and ensuring authorizations and referrals are obtained for appropriate diagnostic exams and specialist visits.
Maintain effective communication with patients and relevant clinical staff regarding upcoming diagnostic or specialist appointments and follow up to ensure patients are prepared, appointments are kept, and results are returned to PCC.
Maintain electronic health records ensuring referrals are closed and diagnostic results are entered daily, reports are uploaded to appropriate provider PAQ, and alert providers regarding any STAT results.
Manage task box and use reporting systems to track follow-ups and successful outcomes.
Adult and Women’s health - outreach and follow up as part of preventative care screenings including Mammography, PAP, and Colposcopy.
Woman’s Health - Maintain and manage pregnancy outcomes.
Pediatric - Complete WIC renewal forms.
Identify opportunities to improve work flow, work processes and patient care, and to work cooperatively to implement those improvements.
Adhere to HIPPA Guidelines.
Qualifications:

Education: High School or GED

Experience: One year working ina a medical office, Customer service and general office experience.

Knowledge, Skills, and Abilities:

Bilingual in English and Spanish required.
Excellent customer service skills.
Sharp attention to detail.
Strong ability to multi-task.
Good verbal and written communication skills.
Strong ability to manage time and prioritize.
Adequate computer skills, including data entry, and familiarity with electronic records.
Strong Ability to research and make sound logical decisions.

Certificate/License: Certified Medical Assistant preferred.

Our Benefits Include:

18 PTO days per year & 11 paid holidays
Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
Dental & Vision
Flexible Spending Accounts
Employer paid Life Insurance
Employer paid Short-Term and Long-Term Disability
Annual Training
403(b) with 4% employer matching

People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.

We want you to do your best throughout the interview process. CLICK HERE to learn more about how to prepare.

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