Production Manager

Production Manager As the Production Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence. Benefits: Servpro offers: First-class compensation Superior benefits Career progression Professional development And more Key Responsibilities: Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software Negotiate customer and/or client approval of project scope and estimate Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors Review job site documentation to support the services provided and ensure proper client requirements and billing process Maintain written communication with customers, teammates, vendors, and insurance representatives Manage production expenses including equipment, vehicles, and other material assets Additional Responsibilities: Manage the customer and client experience and overall customer satisfaction tracked with online reviews Provide priority response to potential customers Participate in recruiting, hiring, and training restoration teammates Position Requirements: Valid driver's license High school diploma/GED; Associate degree or Bachelor's degree preferred At least 1 year of management and/or supervisory experience At least 3 years of industry experience IICRC certification a preferred Skills/Physical Demands/Competencies: Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Ability to successfully complete a background check subject to applicable law Compensation: $50,000.00 Annually + Commission Benefits: Competitive compensation Medical, Dental, Vision Insurance 401k with employer contribution Company vehicle Key Responsibilities: Ensure an accurate scope of work for restoration projects Prepare statements of work utilizing industry specific estimating software. Negotiate with customers and/or clients for approval of restoration activities Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors Review job site documentation to support the services provided and ensure proper client requirements and billing process Maintain all communications with customers, teammates, vendors, and insurance representatives Manage production expenses including labor, equipment, vehicles, and other assets Manage the customer and client experience and overall satisfaction Provide priority responses to potential customers, as needed. Actively engage in recruiting, hiring, and training restoration teammates Position Requirements: High school diploma/GED; Associate degree or Bachelor's degree preferred Valid driver's license At least 1 year of management and/or supervisory experience At least 3 years of industry experience IICRC certifications preferred Skills/Physical Demands/Competencies: Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Ability to successfully complete a background check subject to applicable law Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.