Sr. Director, Product Design

OverviewHims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hisms.com/about and hisms.com/how-it-works. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.About the RoleWe’re seeking a Senior Product Design Director to lead design for one of our next-generation product pillars—an emerging area that will play a critical role in the future of Hims & Hers’ platform. This is a 0→1 opportunity that combines strategic vision, systems thinking, and hands-on design leadership to bring a new consumer experience to life.As a player-coach, you’ll oversee a team of product designers and design leads, guiding them through both strategic exploration and executional delivery. You’ll collaborate closely with Product, Engineering, and Research peers to define the vision, shape the roadmap, and ensure the experiences your team designs have measurable business and user impact.This role is ideal for a seasoned design leader who thrives in ambiguity, knows how to translate big ideas into elegant, intuitive products, and is passionate about building and leading design teams that deliver at a high bar for craft and clarity.Why This Role MattersThe design org at Hims & Hers is growing rapidly—expanding our pillars, systems, and leadership depth. As a Senior Product Design Director, you’ll play a pivotal role in shaping a new generation of consumer experiences, driving measurable outcomes, and helping define what design leadership looks like at scale. You’ll partner directly with the VP of Product Design and a cohort of Senior Directors to chart the next phase of Hims & Hers’ evolution. You WillOwn the Design Vision and Outcomes for Your Product Area Define and lead the design strategy for your product pillar—driving measurable impact on user experience, engagement, and business outcomes. You’ll ensure every design decision ties directly to both user needs and key KPIs.Lead and Inspire a High-Performing Team Manage and mentor a team of talented designers and design leads. You’ll create clarity, foster ownership, and inspire great work through thoughtful feedback, collaboration, and vision-setting.Be a Player-Coach Stay close to the work—contributing to design critiques, concept development, and critical projects. You’ll model both strategic thinking and hands-on craft, helping your team balance creativity with executional excellence.Drive Cross-Functional Alignment Collaborate with Product, Engineering, and cross-functional leaders to align on priorities, clarify problem spaces, and define success metrics. You’ll represent design at the leadership level, influencing product direction through insight and empathy.Shape 0→1 Experiences Lead your team in exploring, prototyping, and shipping entirely new product experiences. You’ll help translate complex or undefined problem spaces into user-centered solutions that are clear, accessible, and inspiring.Hire and Scale the Team Partner with the VP of Product Design to identify capability needs, attract world-class design talent, and scale the team as your product area grows.Contribute to Design Leadership Across Pillars Collaborate with fellow Senior Design Directors to ensure a cohesive and connected ecosystem across the broader Hims & Hers product suite. You’ll help define shared frameworks, systems, and standards that unify the experience end to end.Champion the User and the Craft Advocate for design excellence across the organization. You’ll uphold a high standard for visual and interaction design, accessibility, and usability, while ensuring every experience reflects our brand’s humanity and empathy.You HaveExtensive Product Design Leadership Experience 16+ years in product design, including experience leading consumer-facing digital products at scale. You’ve built and shipped complex experiences that balance user needs with business outcomes.Proven Product Ownership Experience owning clear product KPIs or outcomes, partnering with Product and Engineering to define success, and delivering against measurable goals.Expertise in 0→1 and Growth Environments You’ve led teams through ambiguity—defining strategy, building systems, and executing new experiences from scratch.Exceptional People Leadership Experience managing, mentoring, and scaling design teams. You know how to balance creative autonomy with accountability and provide clarity that helps teams thrive.Cross-Functional Influence You have a strong partnership history with Product, Engineering, and Data teams. You’re skilled at influencing strategy and communicating the value of design in achieving product and business objectives.Balance of Strategy and Execution You can set a product vision while also guiding hands-on work. You’re fluent in both high-level design systems and fine interaction details.Consumer-Facing Expertise A portfolio that demonstrates deep experience in building elegant, engaging consumer products—especially those that involve personalization, membership, or ongoing engagement.Experience Building and Scaling Design Practices You’ve helped shape organizational design systems, hiring strategies, and design processes that support growth and consistency across teams.Unique Qualities We\'re Looking ForVisionary Builder You can imagine what’s next and lead a team through the process of defining and realizing it—connecting vision to execution.Systemic Thinker You understand how product ecosystems fit together and how to create coherence across multiple surfaces and journeys.Empathetic Leader You foster collaboration, psychological safety, and trust—balancing drive for excellence with humanity and care for your team.Strategic Operator You know how to operationalize design—connecting design work to measurable product impact and organizational priorities.Adaptable and Hands-On You thrive in dynamic environments and are willing to jump into the details when it matters. You balance agility with depth.Our BenefitsCompetitive salary & equity compensation for full-time rolesUnlimited PTO, company holidays, and quarterly mental health daysComprehensive health benefits including medical, dental & vision, and parental leaveEmployee Stock Purchase Program (ESPP)401k benefits with employer matching contributionOffsite team retreatsWe are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you’re excited about this role, we encourage you to apply—even if you’re not sure if your background or experience is a perfect match.Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement. #J-18808-Ljbffr