Public Area Attendant

4 weeks ago

Kansas City, United States Elms Hotel & Spa Full time

**Public Area Attendant**

**If your smile has the ability to brighten someone's day, we're looking for you**

Hyatt Franchise Locations Hyatt Regency Lexington 401 West High Streetundefined Lexington KY 40507 Posted: Mar 23, 2021

Share Public Area Attendant via Email **Summary**

**What you will be doing**

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Receive assignments, priority requests, keys and supplies from Housekeeping management. Retrieve and stock caddie/cart to ensure all supplies are available to properly clean.

* Walk all assigned spaces at beginning and end of shift. Remove newspapers, service trays, empty ash receptacles, remove trash and/or linens and note any areas that require immediate cleaning.

* Clean public areas in accordance with policies, procedures and brand standards. Clean hallways, elevators, service areas, stairwells, etc. Perform quality check on public space televisions, telephones and lamps.

* Remove soiled linen, towels and trash and place in appropriate locations in the prescribed manner.

* Respond to and resolve housekeeping requests and complaints by guests.

* Prompt reports to management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.

* Prompt turn in to housekeeping management of all articles left in public spaces for entry into Lost and Found.

**Requirements**

**Education and Experience:**

* High school education or related experience.

* Familiarity with hospitality industry practices preferred.

**Skills and Abilities:**

* Ability to understand and provide friendly guest service.

* Ability to understand and comply with proper cleaning techniques, procedures and brand standards. Mop and properly use cleaning equipment and supplies.

* Ability to timely complete assigned tasks, identify and investigate issues and resolve basic matters.

* Ability to operate a lamp, coffee maker, phone, TV and other public space equipment. Attention to details with good organizational and efficient time management skills.

* Consistent professional attitude and behavior with effective listening and communication skills.

* Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.

* Ability to satisfy the legal requirements for employment within the jurisdiction.

**Benefits**

* Paid vacation

* Personal/Sick Days

* Medical Insurance

* Dental Insurance

* Disability Insurance

* Life Insurance

* Vision Insurance

* Free Parking

* Matching 401-K

* Company Hotel Travel Discounts

*This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.*

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