Manager, Health Services

2 weeks ago

Jonesboro, United States Kaiser Permanente Full time

Job Summary:

Under the direction of the Health Services Administrator supports the enhancement of Kaiser Permanentes ability to achieve market share in order to become the preferred health care organization, by providing disciplined and principled leadership, clear direction and establishment of priorities, coordination, and evaluation of internal business/clinical processes for an assigned Medical Office/department within the KPGA region. This individual must possess a well-developed capability for strategic decision making and a track record of proven results in the area of customer satisfaction, employee satisfaction, operational excellence, quality outcomes and strong P&L results-oriented financial leadership. Supports the design and implementation of effective programs for supervisory/administrative structures; accountable for planning, delivery and evaluation /continuous improvement of patient care services /programs that meet or exceed established performance /outcome measures and standards for quality , access , cost , utilization , and customer /patient /member satisfaction. Must possess an excellent sense of product, service and clinical excellence, customer loyalty and is a responsive and engaged, an interactive leader, capable of building strong positive relationships with internal and external customers, which result in the success of the organization. This individual must exhibit business savvy leadership, financial acumen, adaptability and willingness to operate successfully in a wide array of high profile business activities. This individual will partner, communicate and collaborate with internal and external key stakeholders. This position will support direct oversight for an assigned Medical Office Building/department based on membership and complexity.

Essential Responsibilities:

+ Assist in the Health Services Administrator in focused leadership and support to health plan staff and other support departments both directly and indirectly. Coordinates facility & area resources with health plan and TSPMG staff.

+ Assist in the Health Services Administrator in managing day to day operations of clinical patient care services /programs and coordinates, integrates services /programs with other facilities, departments, and external providers and across the continuum of care.

+ Assist in the execution of the design and implementation of programs in support of department/facility care delivery and administrative operations.

+ Assist in the management of key cross-department/facility projects to increase organizational efficiency.

+ In partnership with the Health Services Administrator provides leadership to the medical office teams in formulating, planning, implementing and evaluating business plans/strategies for both short and long term strategic, business technology and financial goals/objectives as well as clinical outcomes.

+ Responsible for defined medical office budget(s), financial performance/planning using quantitative information to manage and make decisions that enhance overall P&L for the medical office as directed by the Health Services Administrator.

+ Provides leadership in administrative systems and processes, daily operations and implementation of departmental policies and procedures.

+ Support the design and implementation of systems and methods to continually improve administrative, support and clinical processes, as well as quality and utilization programs.

+ Ensures that all patient care /services provided by the staff conform to optimum quality and utilization of resources and in compliance with local, state and national regulatory /accreditation agency requirements.

+ Supports in the management and monitoring of cost, the planning and distribution of funds, reconciliation of accounts and reports. Identifies strategies to reduce costs and avoid variances.

+ Manages the development and implementation of departmental human resources, management functions such as hiring, education/training, staff development, job design, performance evaluation and management, labor relations, discipline, promotions.

+ Coordinates the alignment of resources and participates in regional rotation to ensure facility leadership coverage and appropriate resources with established hours of operation.

+ Assist in the development of methods, systems and procedures to track/monitor and manage staffing levels, skill mix and changes in operating expenses, as well as anticipate and meet changes /improvements in patient /member services /programs and demand.

+ Maintains communications and collaborative working relationships and partnerships with TSPMG, other managers, functional departments, facilities, and external providers. Provides consultation to senior management and /or special project teams.

+ Enhances organizational image and growth through strategic partnerships with internal and external customers.

Basic Qualifications:

Experience

+ Minimum six (6) years business or clinical experience within health care and service related industry.

+ Minimum two (2) years of progressive supervisory/management experience.

Education

+ Bachelors degree required or four (4) years of directly related experience.

+ High School Diploma or General Education Development (GED) required.

License, Certification, Registration

+ N/A

Additional Requirements:

+ Strong service orientation.

+ Strong analytical and financial acumen skills.

+ Strong knowledge of Operations; Health Care systems and delivery models.

+ Proficient knowledge or databases and scheduling tools.

+ RN preferred for Specialty departments.

+ Ability to make decisions and set priorities based on customer need and organizational priorities. Experience developing and implementing effective programs, and change initiatives.

+ Highly effective interpersonal and influence skills required to develop and maintain medical staff, administrative and community relationships.

+ Demonstrates ability to develop and lead a team.

+ Broad knowledge and understanding of health care delivery in an ambulatory setting and quality assurance issues related to all areas of health care.

Preferred Qualifications:

+ Masters degree in Business, Health Care and/or service industry, OR six (6) years of expericence in a directly related field.

COMPANY: KAISER

TITLE: Manager, Health Services - ACC- Registered Nurse

LOCATION: Jonesboro, Georgia

REQNUMBER: 1315705

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

  • Manager, Health Services

    3 weeks ago

    Jonesboro, United States Kaiser Permanente Full time

    Job Summary: Under the direction of the Health Services Administrator supports the enhancement of Kaiser Permanentes ability to achieve market share in order to become the preferred health care organization, by providing disciplined and principled leadership, clear direction and establishment of priorities, coordination, and evaluation of internal...

  • Manager, Health Services

    2 days ago

    Jonesboro, United States Kaiser Permanente Full time

    Job Summary: Under the direction of the Health Services Administrator supports the enhancement of Kaiser Permanentes ability to achieve market share in order to become the preferred health care organization, by providing disciplined and principled leadership, clear direction and establishment of priorities, coordination, and evaluation of internal...

  • Home Health Aide

    4 weeks ago

    Jonesboro, Arkansas, United States Sanzie HealthCare Services Inc Full time

    About Sanzie Healthcare ServicesWe are a leading provider of in-home healthcare services, dedicated to delivering high-quality care to our clients and their families.Job Title: Home Health AideWe are seeking a compassionate and reliable Home Health Aide to join our team. As a Home Health Aide, you will provide essential care and support to our clients in the...

  • Health Services Leadership Position

    3 weeks ago

    Jonesboro, Arkansas, United States Kaiser Permanente Full time

    Job Summary:As a key member of the Kaiser Permanente team, the Health Services Leadership Position plays a vital role in enhancing the organization's ability to achieve market share and become the preferred healthcare provider. This position supports the Health Services Administrator in providing disciplined and principled leadership, clear direction, and...

  • Manager Medical Staff Services RN

    3 days ago

    Jonesboro, United States Kaiser Permanente Full time

    Under the direction of the Health Services Administrator supports the enhancement of Kaiser Permanentes ability to achieve market share in order to become the preferred health care organization, by providing disciplined and principled leadership, clear direction and establishment of priorities, coordination, and evaluation of internal business/clinical...

  • Service Manager

    4 weeks ago

    Jonesboro, Arkansas, United States gpac Full time

    Job Opportunity: Service ManagerWe're seeking a skilled Service Manager to lead our Ag Equipment service department in the Elgin, Texas area. As a key member of our team, you'll be responsible for managing the day-to-day operations of the service shop, ensuring efficient workflow, and delivering exceptional customer service.Key Responsibilities:Develop and...

  • Nurse Manager Emergency Services

    8 hours ago

    Jonesboro, United States Clinical Management Consultants Full time

    A leading critical access healthcare system based in northern Maine is now seeking a Nurse Manager Emergency Services to join their award-winning organization. Comprising two critical access hospitals and various clinic sites, this organization offers quality inpatient, outpatient, and tertiary care services. These locations provide emergency, critical...

  • Service Manager, Ag Equipment

    2 months ago

    Jonesboro, United States gpac Full time

    Job Description We're looking for just the right individual to fill the role of Service Manager at our rapidly growing Ag Equipment dealership in the Elgin area. (Elgin, Texas.) Our company is growing and this is our busiest service department. We need a forward-thinking Service Manager who has the technical and logistical know-how to manage all the moving...

  • Nurse Manager Emergency Services

    2 hours ago

    Jonesboro, United States Clinical Management Consultants Full time

    A leading critical access healthcare system based in northern Maine is now seeking a Nurse Manager Emergency Services to join their award-winning organization. Comprising two critical access hospitals and various clinic sites, this organization offers quality inpatient, outpatient, and tertiary care services. These locations provide emergency, critical care,...

  • Mental Health Professional

    4 weeks ago

    Jonesboro, Arkansas, United States Arisa Health Full time

    Arisa Health Mental Health Professional OpportunityArisa Health is a leading nonprofit behavioral health provider seeking a skilled Mental Health Professional to join our School-Based services in the Jonesboro School District. As a dynamic and compassionate professional, you will have the opportunity to provide high-quality mental health services to...

  • Mental Health Technician

    4 weeks ago

    Jonesboro, Arkansas, United States Arisa Health Full time

    Arisa Health Job OpportunityWe are seeking a dedicated and compassionate Mental Health Technician to join our team at Arisa Health. As a Mental Health Technician, you will play a vital role in providing high-quality care to adults with mental illness in a group home setting.Key Responsibilities:Provide services to clients under the general supervision of...

  • Home Health Care Professional

    4 weeks ago

    Jonesboro, Georgia, United States Sanzie Healthcare Services Inc Full time

    Transform Lives with Compassionate CareSanzie Healthcare Services Inc. is seeking a dedicated Licensed Practical Nurse (LPN) to join our Care TEAM. As a Home Health Care Professional, you will play a vital role in providing impactful, non-skilled care for individuals with complex health needs.Key Responsibilities: Oversee and supervise the care of clients...

  • Home Health LPN

    3 weeks ago

    Jonesboro, Arkansas, United States Sanzie Healthcare Services Inc Full time

    Position:Licensed Practical Nurse (LPN)Key Responsibilities:You will oversee and supervise the care of clients with complex needs, ensure that care plans are effectively developed and followed, and provide essential support and training to your team. Your role will involve direct communication with clients and care coordinators to enhance the quality of care...

  • CNA/Hone Health Caregivers

    4 months ago

    Jonesboro, United States Sanzie Healthcare Services Inc Full time

    Company DescriptionThe CompanyAt Sanzie Healthcare Services, our mission is, "To provide affordable quality in home health services to clients and their families, while maintaining a productive environment that surrounds quality communication, care, and family and client involvement."We are currently hiring CNA's. Our ideal candidates are compassionate,...

  • PCA/Home Health Caregiver

    4 weeks ago

    Jonesboro, Georgia, United States Sanzie HealthCare Services Inc Full time

    Job OpportunitySanzie Healthcare Services Inc is seeking a compassionate and dedicated Home Health Aide to join our team.We provide affordable quality in-home health services to clients and their families, while maintaining a productive environment that surrounds quality communication, care, and family and client involvement.The ideal candidate will have a...

  • Home Health LPN Position

    4 weeks ago

    Jonesboro, Arkansas, United States Sanzie Healthcare Services Inc Full time

    Position OverviewAt Sanzie Healthcare Services Inc, we're seeking a dedicated Licensed Practical Nurse (LPN) to join our care team. As a key member of our team, you will oversee and supervise the care of clients with complex needs, ensuring that care plans are effectively developed and followed.Key ResponsibilitiesSupervise and oversee the care of clients...

  • PCA/Home Health Caregiver

    4 weeks ago

    Jonesboro, Georgia, United States Sanzie HealthCare Services Inc Full time

    Job OpportunityWe are seeking a compassionate and dedicated Home Health Aide to join our team at Sanzie Healthcare Services, Inc.As a Home Health Aide, you will provide essential care and support to our senior adult and disabled clients in the comfort of their own homes. Your role will involve assisting with daily living activities, such as bathing,...

  • Clinical Health Specialist: Behavioral Services

    4 weeks ago

    Jonesboro, Arkansas, United States ARcare Inc Full time

    Job SummaryThe Clinic Nurse works as part of the clinic team and assists the Providers in the provision of primary health care.Key ResponsibilitiesAssist Providers in the provision of primary health careProvide limited direct patient servicesPerform specifically designated independent proceduresCare for ill, injured, convalescent, or disabled persons in...

  • CNA/Personal Care Home Health Aide

    3 months ago

    Jonesboro, United States Sanzie HealthCare Services Inc Full time

    SANZIE HEALTHCARE SERVICES INCClassification: CaregiverCNA/Certified Nursing AssistantPCA/Personal Care AssistantHHA/Home Health AideLocation: Sanzie Healthcare Services - Clayton CountyPay rate: $12-14 per hour.IMMEDIATE OPENINGSanzie Healthcare Services could be the best job you've ever had. Whether you are looking for a full-time or part-time job, being a...

  • Store Operations Manager

    4 weeks ago

    Jonesboro, Arkansas, United States Arkansas Department of Workforce Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Operations Manager to join our team at the Arkansas Department of Workforce Services. As a key member of our management team, you will be responsible for ensuring the smooth operation of our store, including customer service, financial management, and employee supervision.Key...