District Manager

Join to apply for the District Manager role at Baseline Fitness Job Summary Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4‑8 locations per district, including 4‑8 Club Manager direct reports. Essential Duties And Responsibilities Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district. Operational consistency amongst all clubs within the region, including but not limited to: Outstanding member experience Planet Fitness and Baseline Fitness brand standards Club cleanliness Policy implementation Weekly payroll approval Front desk management Facility maintenance and repair Vendor and inventory Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within the district. Develop and train staff to build a bench for the Club Manager positions. Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets. Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers. District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls. Ensure 100% operations of all locations in a district, which may require filling in as Club Manager when a club has no manager. Handle all incoming email complaints and mystery shops from district location. District Manager Schedule The expectation is that 70% of the District Managers time is spent in the clubs. When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs. District manager schedules are approved by the Regional Manager monthly. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. Listening: actively listens to customers (includes coworkers and the public), empathizes (sees the situation from the customer’s perspective), and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic High school diploma Willingness to travel At least 2‑3 years of multi‑unit experience overseeing a minimum of four locations at once. Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Benefits Bonus based on performance Opportunity for advancement Training & development Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Monthly vehicle reimbursement Monthly cell phone reimbursement Unlimited PTO Job Details Job Title: District Manager Reports to: Regional Manager Employment Status: Full Time / Supervisor / Exempt Compensation: $60,000.00 per year Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Seniority level Director Employment type Full-time Job function Sales and Business Development Industries Wellness and Fitness Services Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team Find Your Perfect Fit SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. #J-18808-Ljbffr