SAP CX Solution Architect

2 weeks ago

Detroit, United States Noblesoft Technologies Full time

Job Title: SAP CX Solution Architect (Utilities Domain) Project Type: Bluefield SAP CX (C4C Sales) Implementation – Integrated with IS‑U We are looking for an experienced SAP CX (C4C Sales) Solution Architect to lead the design and implementation of SAP Customer Experience solutions for a leading utility client. The role requires strong solutioning expertise across SAP C4C Sales, deep understanding of utilities business processes, and hands‑on integration knowledge with SAP IS‑U and SOM systems. The candidate will also drive architecture decisions involving SAP BTP, CPI, OpenText, and DocuSign, ensuring seamless process integration and superior customer engagement capabilities. Qualifications 14+ years of overall SAP experience, with 8+ years in SAP CX/C4C Sales Cloud implementation and architecture. Proven experience in Utilities domain, with exposure to SAP IS‑U and SAP SOM integration. Strong knowledge of SAP BTP Build Apps, SAP CPI (Cloud Platform Integration), OpenText, and DocuSign integration with SAP CX. Hands‑on experience in configuring and customizing C4C Sales, including master data, sales processes, activities, and analytics. Deep understanding of end‑to‑end Lead‑to‑Cash and Service processes in a utility environment. Experience in project management activities, including planning, risk assessment, stakeholder communication, and delivery tracking. Excellent communication and client‑facing skills, with the ability to present and defend architecture decisions to senior stakeholders. Experience working in agile/hybrid project environments is an advantage. SAP Certified in SAP C4C Sales Cloud or SAP CX Solution Architect track. Prior experience with Greenfield implementations or large‑scale CX transformation programs. Soft Skills Strong leadership and cross‑team collaboration skills. Excellent analytical and problem‑solving abilities. Ability to work independently and manage multiple priorities. Pratap Datla :: NOBLESOFT pratap@noblesoft.com :: (972)-797-9017 #J-18808-Ljbffr

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