Senior Process Analyst

When joining Elevations, you can expect to work for a company with: A leadership team that strives to make this the best place you’ve ever worked A focus on supporting our employees’ mental, physical, and financial well‑being A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors A highly engaged workforce devoted to innovation, continuous improvement, and collaboration A reputation for excellence, as evidenced by being a two‑time recipient of the Malcolm Baldrige National Quality Award A passion for consistently providing amazing experiences and creating raving fans If you join our team, here are some of the perks you can expect: A competitive total rewards package with 4 weeks paid time off for full‑time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account Up to a 4% match on 401(k) contributions Up to twelve weeks of fully paid parental leave An extensive Employee Assistance Program that provides personalized care options for your whole household Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year Location: Elevations Credit Union- Broomfield Basecamp Hybrid: Employees who are able to perform the essential functions of their jobs away from an Elevations location may do so with the expectation that they are onsite at least fifty percent of the time over a two‑week pay period. Summary/Objective: The Senior Process Analyst serves as a champion of enterprise‑wide performance excellence, leading complex process improvement initiatives that have significant impact across the organization. This role is responsible for designing and implementing advanced business process management strategies, mentoring process analysts and facilitators, and influencing decision‑making. The Senior Process Analyst partners with leadership to embed a culture of continuous improvement, ensures alignment with long‑term strategic goals, and leads enterprise‑level projects that deliver measurable value to members and stakeholders. This position requires expert‑level proficiency in Lean Six Sigma, business process management, and change leadership as well as the ability to perform statistical analysis to identify trends, validate improvements, and support data‑driven decision making. Essential Functions: Lead transformational and innovative process improvement events across key business processes, resolving highly complex issues and maximizing value for members. Apply advanced facilitation techniques, change management strategies, and data‑driven decision making to ensure adoption and long‑term success. Influence and collaborate with leadership and process owners to optimize key process performance using data and deep organizational knowledge. Ensure alignment with evolving organizational goals to enable the achievement of strategic KPIs. Coach and mentor Lean Six Sigma certified individuals including Process Analysts, Facilitators, and yellow belts, building internal capability and fostering a culture of performance excellence. Support the governance and evolution of the enterprise performance excellence framework, integrating best practices and ensuring sustainable value delivery to members and stakeholders. Prepare and present progress and realized results to senior leadership. Continuously monitor the performance excellence landscape and financial industry trends to inform strategy and performance excellence initiatives. Reports to: Associate Vice President Performance Excellence Manages: This role does not have supervisory responsibility Required Skills, Education and Experience: Bachelor’s Degree OR 4+ years of related experience (in addition to the minimum years of experience required) 7+ years of experience in process improvement, business process management, continuous improvement, or similar Lean Six Sigma Black Belt (or equivalent process improvement certification) or greater Experience designing and implementing business process management strategies at the organizational level Proven expertise in advanced statistical analysis, data modeling, and process optimization Experience mentoring or coaching others in process improvement Strong presentation skills and ability to interface at all levels of the organization Preferred Skills, Education and Experience: Experience with the Malcolm Baldrige National Quality Award Experience using hypotheses‑driven problem solving Banking and/or FinTech background Proficiency with advanced analytics tools (e.g., Minitab, Tableau, Power BI) and processmanagement software Work Environment: Elevations uses multi‑factor authentication to keep our data safe. As such, a personal smartphone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment. Physical Requirements: Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally to lift, carry, push, pull, or move objects. Position Type/Expected Hours of Work: Full time, 40 hours per week Classification: Non‑Exempt Compensation: The person hired into this position will likely earn between $81,788 and $98,145 annual salary, plus annual bonus. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. Anticipated Application Window: This role is anticipated to close within 25 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. About Us: Elevations Credit Union is a member‑owned not‑for‑profit financial institution serving Colorado’s Front Range. Founded in 1952, we’ve grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we’ve made a commitment to move away from a product‑centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information. EEO Statement: The Credit Union is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law. ELEVATIONS CREDIT UNION’S COMMITMENT TO PRIVACY Your privacy is important to us. When you use this Careers site to apply for a job at Elevations Credit Union (“we” and “us”), we collect your personal information. Examples of personal information collected on the Careers site include your name, contact details, and information you provide for purposes of job applications. We do not sell your personal information to a third party. We may share your information with a third party who is performing a service for us related to job applicants. If you have any questions about this privacy statement, please contact us. Applicants have rights under Federal Employment Laws Know Your Rights Poster Employee Polygraph Protection Act (EPPA) #J-18808-Ljbffr