HVAC/Electrical Project Coordinator

3 weeks ago

Newton, United States Forge Full time
HVAC/Electrical Project Coordinator

Forge - Newton, MA

About Us

Forge (www.forgeco.com) is on a mission to build and power the next-generation trades worker. With a unique combination of a real-world trades school and next-generation technology, Forge is giving people who love to work with their hands the chance to build a great career while tackling the tradesperson shortage head-on.

About the Role

As an HVAC/Electrical Project Coordinator at Forge, you will play an important role as the first point of contact for our Pros in the field, our partners, and other internal teams. We look to you to ensure that everyone involved has a great experience working at, and with, Forge. In this role, you will act as a project manager, overseeing the day to day operations of the crews assigned to you. You will need to be a strong communicator, highly organized and ready to solve problems.

Responsibilities

Own End-to-end HVAC/Electrical Project Coordination. Responsible for assessing the scope of work for new jobs and keeping the job on track. This includes but is not limited to: pre job planning, assigning and scheduling pros to the project, procuring the materials and equipment needed, and obtaining permits.
Project Scheduling. Maintaining an optimized schedule for all Pros in your assigned crew using various software platforms and tools; balancing the requirements of partners with ensuring Pros safety and bandwidth.
Internal Pro Communications. Act as the main point of contact for Pros assigned to your crews, including but not limited to: project discussion, job issues, scheduling adjustments, scope questions, and general updates.
External Customer Communications. Communicate daily/weekly with our various partners, providing job updates, answering questions, and managing invoicing.
Documentation and Analysis. Maintain clear records of every job, including expected revenue, days to complete, labor and expenses, customer completion forms, method of payment, crew composition, and any other relevant information.
Optimize Operations. Constantly propose process improvements and changes for our teams in order to optimize efficiency and increase revenue.

Qualifications

Communicate effectively and foster relationships with our customers as well as with our pros in the field;
Strong time management, ability to prioritize and manage multiple tasks;
Resourceful, able to orchestrate multiple activities simultaneously to accomplish a goal;
Remain calm in the face of real time challenges, deal constructively with problems that do not have clear solutions or outcomes;
Deals comfortably with the uncertainty of change, especially in a fast paced environment;
Comfortable with technology and able to adapt to new software (G-Suite, Slack, Zoom, resource/scheduling software, invoicing software, etc.)
Prior experience working in construction and/or a startup environment;
Prior experience in the HVAC/Electrical field.

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