Service Manager 2

2 weeks ago


Tuscaloosa, United States Computacenter Full time
About the role

Roles at this level will be fully accountable for their own work, establish their own milestones, team objectives, and will delegate assignments.

Location: Vance, Alabama

What you'll be doing
  • Provide high-level consultancy role within the specialist area to peer group, customers, and if applicable, direct reports.
  • Manage and implement projects relevant to the specialist area.
  • Manage, develop, and coach a team of staff and implement performance management solutions where required.
  • Develops and motivate the team to help ensure the delivery of function and business targets.
  • Assess situations, issues, and opportunities and escalate when appropriate.
  • Acting as a point of escalation on complex issues and providing appropriate support to other team members
  • Maintain confidentiality in all business-related matters.
  • Liaise with colleagues to ensure best practice and continual improvement in the delivery of service to the business.
  • Establishes productive relationships and networks at the Senior Management level to build and maintain customer relationships.
  • Responsible for managing budget/ P&L to maintain spending in line with budgetary limitations.
  • Makes decisions which impact on the success of assigned projects i.e., results, deadlines and budget.
  • Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization.
What you have
  • Experience managing a P&L.
  • Experience managing SLAs, KPIs, and performance metrics.
  • Report the monthly Risk Impact Assessments (RIA) including their effects and the scope of the report.
  • Experience in dealing with and influencing multi-tier management.
  • You must be authorized to work in the United States.
Bonus Points
  • Advanced academic background, preferably to good degree level or equivalent.
  • Proven track record of work experience in a challenging commercial environment.
  • ServiceNow experience.


What you can expect

There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us
  • Service Manager 2

    3 weeks ago


    Tuscaloosa, United States Computacenter PLC Full time

    About the role Roles at this level will be fully accountable for their own work, establish their own milestones, team objectives, and will delegate assignments. What you'll be doing * Provide high-level consultancy role within the specialist area to peer group, customers, and if applicable, direct reports. * Manage and implement projects relevant to the...

  • Service Manager 2

    2 months ago


    Tuscaloosa, United States Computacenter AG & Co. oHG Full time

    About the role  Roles at this level will be fully accountable for their own work, establish their own milestones, team objectives, and will delegate assignments.    Location: Vance, Alabama   What you’ll be doing  Provide high-level consultancy role within the specialist area to peer group, customers, and if applicable, direct...

  • Service Manager 2

    3 days ago


    Tuscaloosa, United States Computacenter Full time

    About the role Roles at this level will be fully accountable for their own work, establish their own milestones, team objectives, and will delegate assignments. Location: Vance, Alabama What you'll be doing Provide high-level consultancy role within the specialist area to peer group, customers, and if applicable, direct reports. Manage and implement...

  • HVAC Service Manager

    2 weeks ago


    Tuscaloosa, United States Premier Service Co. Full time

    Job DescriptionJob DescriptionSalary: HVAC Service ManagerPremier Service Company, Inc. – Heating Ventilation and Air Conditioning Summary of Duties HVAC Service Manager manages staff and exceed customer expectations by accomplishing the highest quality service calls. QualificationsHigh School Diploma Associates or Bachelors preferred. People skills...

  • Executive Chef 2

    4 weeks ago


    TUSCALOOSA, United States Sodexo Full time

    Unit Description: Do you strive to create amazing culinary experiences?Relocation Assistance Available This account will fall under the SodexoMAGIC portfolio of business. We are SodexoMagic! In 2006, Sodexo, Inc. joined forces with Magic Johnson Enterprises which resulted in a joint venture called SodexoMagic. By leveraging the power of business...

  • Service Manager

    2 weeks ago


    Tuscaloosa, United States Julio Jones Kia Full time

    Job DescriptionJob DescriptionJob Title: Automotive Service ManagerLocation: Tuscaloosa, ALDepartment: ServiceReports To: General ManagerSummaryThe Automotive Service Manager is responsible for the overall operation and profitability of the service department at Julio Jones Kia in Tuscaloosa, AL. This includes overseeing the work of all service technicians,...

  • Service Manager

    2 weeks ago


    Tuscaloosa, United States Stark Exterminators Inc Full time

    Service Manager Stark Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our...

  • Service Manager

    2 weeks ago


    Tuscaloosa, United States Allied Orion Group Full time

    Job DetailsLevel Entry Job Location Creekwood Village - Tuscaloosa, AL Position Type Full Time Job Category Service/Maintenance Description Our national multi-family management company seeks an experienced Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general maintenance repairs, and apartment...

  • Service Manager

    1 month ago


    Tuscaloosa, United States Allied Orion Group Full time

    Job DetailsLevel Entry Job Location Creekwood Village - Tuscaloosa, AL Position Type Full Time Job Category Service/Maintenance Description Our national multi-family management company seeks an experienced Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general maintenance repairs, and apartment...


  • Tuscaloosa, United States Premier Service Co. Full time

    Job DescriptionJob DescriptionSalary: Summary of DutiesThe HVAC Commercial Manager manages staff and exceeds commercial expectations. It is expected that the HVAC Commercial Manager be an expert problem solver and have the ability to successfully multitask various projects. Why Premier?Premier Service Company, Inc. is not just a company; we're a...

  • Credit Manager

    14 hours ago


    Tuscaloosa, United States Premier Service Co. Full time

    Job DescriptionJob DescriptionSalary: Summary of DutiesThe Credit Manager role encompasses overseeing and managing collections, accounts receivable processes, in-house credit services, and contract procedures. This pivotal position ensures the efficiency and effectiveness of credit-related operations within the organization. Why Premier?Premier Service...


  • Tuscaloosa, United States Premier Service Co. Full time

    Job DescriptionJob DescriptionSalary: Summary of DutiesAssistant Project Managers with Premier Service Company will be responsible for ensuring a timely and cost-effective completion of assigned projects, by overseeing all phases of the project. This will entail working with a variety of stakeholders to schedule and plan work, coordinateequipment and...


  • Tuscaloosa, United States Vista Host Full time

    **POSITION TITLE:** Guest Service Manager **REPORTS TO:** Assistant General Manager / General Manager **POSITION SUMMARY:** The **Guest Service Manager** is a multi-dimensional role that requires performing multiple job duties, often simultaneously. The Guest Service Manager coordinates front desk activities and ensures complete satisfaction of all guests....


  • Tuscaloosa, United States Pep Boys Full time

    **** **Service Manager Trainee** **Service Manager Trainee** **Requisition ID:** 114334 **Category:** Stores **Overview** Pep Boys is driven by its promise to its customers, We go further to help you go farther. Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a...


  • Tuscaloosa, United States Pep Boys Full time

    **** **Service Manager Trainee** **Service Manager Trainee** **Requisition ID:** 114334 **Category:** Stores **Overview** Pep Boys is driven by its promise to its customers, We go further to help you go farther. Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a...


  • Tuscaloosa, United States The Salvation Army USA Southern Territory Full time

    Case Management Specialist-NE Social Services Department-701 The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Case Management Specialist for the Tuscaloosa command located in Tuscaloosa, AL. Job Summary: Monitors and maintains assigned caseload of clients participating in transitional living,...

  • Service Technician

    2 months ago


    Tuscaloosa, United States Bama Exterminating Full time

    Job DescriptionJob DescriptionThis position is for a Termite Inspector/Christmas Decor Crew Leader.February through September, this person will drive to customers' homes in a company vehicle, and perform the annual termite inspection inside and outside of their home. They will have their own calendar they will be responsible for monitoring daily to keep...

  • Shift Manager

    2 weeks ago


    Tuscaloosa, United States Checkers Drive-In Restaurants, Inc. Full time

    PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Teams, and Guests. As a member of the team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the...

  • General Manager

    2 weeks ago


    Tuscaloosa, United States Checkers Drive-In Restaurants, Inc. Full time

    PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for executing the restaurant plan, by achieving sales and profits goals and providing excellent Guest and Team service. The General Manager will manage the overall...

  • Shift Manager

    2 weeks ago


    Tuscaloosa, United States CheckersRally's Full time

    PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Teams, and Guests. As a member of the team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the...