Sr. Salesforce Developer

Sr. Salesforce Developer We are looking for a highly skilled Sr. Developer to drive the development of our Salesforce site connecting customers to support. This role requires expertise in Salesforce experience cloud, Service Cloud, Agentforce, Javascript, UI technologies, and Java.

You will be working primarily on building new features, leveraging Salesforce technologies and the latest products. As a team, we will ensure that Salesforce customers receive the best support, ensuring high availability, cost efficiency, and operational reliability.

Responsibilities

Participate in designing and building the product utilizing Salesforce platform and products Provide attention to detail and a commitment to delivery of high-quality, stable deliverables Review and provide feedback for code submissions Be self-motivated; driven to achieve and exceed committed milestones Display strong communication & collaboration skills, including the ability to mentor and be mentored Desire to work in a growing, fast-paced environment of innovation Work on automation test scripts to certify build Continually evangelize Scrum and an Agile development process Implement and maintain Agentforce Agent architecture with multiple topics and integrations, optimize web application performance including page load times, rendering, and user interactions Required Skills: Overall at least 6 years development experience, with 3+ years in Salesforce platform Experience working with Apex/Java, Experience cloud, Service Cloud, Javascript, ReactJS, Agentforce A related technical degree required Proficient in design and implementation of Web Services Proficient in Prompt Engineering Object Oriented Programming concepts Experience with Source control - Git Hands on experience with prompt engineering and testing LLM-based agents, solid experience with Data 360 (formally Data Cloud) architecture and data concepts, familiarity with reviewing, testing, and refining AI-generated code Desired Skills: Experience with code reusability, scalable solution and design patterns Experience with Agile software development and test-driven development Presented designs to internal/external groups and review designs of others Good knowledge of automation testing frameworks Certifications on Salesforce Admin, Salesforce Developer, Agentforce Experience with test-frameworks like Selenium, Gherkins Experience with agent evaluation metrics like relevance and response quality, experience testing deterministic AI systems and Agent responses, basic understanding of LLM concepts like RAG, KNN, embeddings, fine-tuning, knowledge of Salesforce platform governor limits and optimization strategies, experience with load testing at scale and capacity planning Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all.

And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.