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Banquet Server | Part-Time | Mass Mutual Center

2 months ago

Springfield, United States Oak View Group Full time

Overview:

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

This role pays an hourly wage of $17 to $19.plus tips

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities:
  • Ability to read and understand Banquet Event Orders.
  • Ability to carry at least 8 entrees per tray.
  • Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service.
  • Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
  • Setup and maintain both food and beverage stations in various locations throughout the building consistent with DLTCC standards of service.
  • Maintain and inventory for both food and beverage stations.
  • Maintain all event areas and front of house staging areas in a tidy and organized manner.
  • Participate in both setup and cleanup of food and beverage service items.
  • Ability to work independently during slower times
  • Perform safe work by helping to provide a safe and clean work environment.
  • Have a high level of social contact. Ability to work closely with staff and deal often with patrons.
  • Ability to work a flexible schedule, including nights, weekends and select holidays.
  • Must be detail oriented to ensure that work is accurate and complete.
  • Ability to mutli-task.
  • Ability to handle and move objects.
  • Must have a customer-focused, positive and professional attitude.
  • Ability to read with oral and written communications skills in the English language.
  • Knowledge of basic arithmetic (addition, subtraction, multiplication and division).
  • Must be able to stand for extend periods of time.
  • Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
  • Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often.
  • Must be punctual with consistent attendance.
  • Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.
Qualifications:
  • High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted.
  • Minimum of one (1) year of work experience in events, banquets or restaurants preferred.
  • Must be at least eighteen years of age to serve alcoholic drinks.