Director of Operations

$106,573.06 – $207,682.46

All Aboard Your Next Career Move

The South Florida Regional Transportation Authority ("SFRTA"), the operator of Tri-Rail, is seeking qualified candidates for the role of Director of Operations to join our team. Under the direction of the Executive Director, this Senior Management position is responsible for the complete oversight and contract administration of the commuter rail for the SFRTA, including dispatch, operations, fleet maintenance, and station maintenance. This position works collaboratively with internal and external stakeholders.

Ideal Candidate Profile

The Director of Operations will possess the expertise, professionalism, leadership skills, and ability to develop long-term strategic initiatives for successful operations and growth of the SFRTA commuter rail, providing safe and efficient service and improved transportation. The individual's leadership will directly impact the growth and modernization of SFRTA's commuter rail service.

This role offers the opportunity to lead high-impact projects, including fleet expansion—think new locomotives, coaches, and cab cars. If you're a dynamic leader with a passion for transportation, operational excellence, and strategic growth, we want to hear from you Join us and help shape the future of public transit in South Florida

Contract & Vendor Management:
Lead a team of professionals to ensure SFRTA's contract operator(s) perform their required duties and deliver exceptional results while coordinating with all users of the South Florida Rail Corridor to achieve the best utilization of the Rail corridors over which SFRTA operates.
Coordinate and work with the contractor(s) in all phases of transportation delivery including scheduling, alternative service plans, delay mitigation, and transportation delivery improvements while operating under Federal Railroad Administration (FRA) rules and regulations. Serve as the Project Manager for operations contracts including intimate knowledge of contractual obligations and having the responsibility to ensure compliance with such contracts.
Act as Project Manager of procurements, including new equipment purchases, rolling stock overhaul/maintenance, lease of equipment, and other program work.
Investigate, monitor, and analyze on-time performance and capacity issues in order to identify trends; make recommendations for improved performance such as schedule adjustments and assess related performance measurements to determine contract compliance.
Investigate and analyze field problems in order to develop and implement solutions that are in compliance with contracts, and Federal Railroad Administration (FRA) regulations and practices.
Provide support for the continued development and implementation of Positive Train Control (PTC) in the role of Project Manager for operations contracts.

Operations Oversight & Performance Monitoring:
Conduct monthly (or as needed) inspections of commuter rail passenger trains and facilities and other transportation facilities to ensure effective and safe performance and assure conformance with operating rules, orders, requirements, and contract obligations.
Generate plans for future service and fleet improvements.
Oversee contract for airport shuttle service.

Budget & Financial Management:
Develop and administer Operations and Capital budgets within the department and ensure budgetary goals are met.

Workforce Management:
Manage the Operations Department workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, and policies of SFRTA including the Equal Employment Opportunity (EEO), Anti-Discrimination, Anti-Harassment, and Anti-Retaliation policies.

Board & Stakeholder Communication:
Provide presentations to the SFRTA Governing Board, including data analysis and statistics, as directed.

EDUCATION & EXPERIENCE REQUIREMENTS

Minimum Education:
Bachelor's degree from an accredited institution in transportation, engineering, business or related field.

Minimum Experience:
Eight (8) years of experience in transit related work in commuter rail operations and maintenance to include three (3) years of staff supervisory, budgetary and management responsibilities.
Equivalency Experience: Any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job may be substituted.

DISCLAIMER

Equal Employment Opportunity Employer.
The South Florida Regional Transportation Authority ("SFRTA") is an Equal Employment Opportunity (EEO) Employer. It is the policy of SFRTA to provide a professional working environment that provides equal opportunities for all employees. To accomplish this, we will comply with all applicable laws, prohibiting discrimination and harassment on the grounds of race, sex, color, religion, national origin, age, disabilities, marital status, medical condition, sexual orientation, political affiliation, veteran or military status or any other basis protected by applicable federal, state and local laws.

Americans with Disabilities Act.
The South Florida Regional Transportation Authority shall not discriminate against an individual on the basis of disability. SFRTA shall make reasonable accommodations to the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or employee. If selected for an interview, candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency Human Resources department at 954-788-7930 at least 72 hours prior to the date of the interview.

Drug-Free Workplace.
The South Florida Regional Transportation Authority is a Drug-Free Workplace, authorized by FS 440.101 and Chapter 59A-24 of the Florida Administrative Code. An applicant receiving an offer of employment must submit to a drug screening. A refusal to submit, or a positive confirmed test result, may be used as a basis to rescind the offer for employment. The South Florida Regional Transportation Authority conducts reasonable suspicion testing. An employee may be required to submit for testing when the employer has a reasonable suspicion, as defined in the act that an employee is using or has used drugs in violation of the employer's policy. It is a condition of employment for an employee to refrain from reporting to work or working with the presence of drugs or alcohol in his/her body.

Background Checks.
The South Florida Regional Transportation Authority conducts a background check on all applicants who accept an offer of employment. Background checks will include social security number verification, prior employment verification, personal and professional references, educational verification and criminal history. In addition, a motor vehicle records background search will be required if applicable to the position. Applicants who receive an offer of employment must complete a background check authorization form and return it to the Human Resources department signed and dated. Offers of employment are contingent upon clear results of a thorough background check.

E-Verify.
The South Florida Regional Transportation Authority participates in E-Verify, which allows employers to verify eligibility to work in the United States. View E-Verify Notice and Right to Work Notice for details.