RN Phone Triage, Cardiology

2 months ago

Plymouth, United States Cape Cod Healthcare Inc. Full time

Sign-On Bonus Eligible

* Under the direct supervision of the Physician or Operations/Practice Manager, assist in providing nursing care to office patients. Triage and evaluate patients, mainly via telephone calls and some walk-in patients; obtain major complaints (and brief medical history when necessary) and complete chart documentation
* Inform physician or nurse practitioner of any patient symptoms that you have addressed and/or for guidance on resolving any issues, if necessary.
* Obtain patient's current medication regimen, refill medication orders in the office or over the telephone under a physician's supervision and document same. Assist other departments as needs; i.e. Coumadin Clinic with Lovenox instructions to patients, out of range INR results, etc.
* Respond to Codes that are paged in the practice and assist with medical personal as needed.
* Answer general health questions for patients via telephone or in office with advice, referral, or appointment under physician's direction. Triage telephone calls with complete follow-through.
* Maintain, order and stock necessary pharmaceuticals weekly. Obtain verbal and written reports from outside agencies such as, VNA, radiology, or other physician's office with timely, concise transmittal to physician.
* To maintain patient rights and confidentiality of information. Serve as an advocate and provide a safe and secure environment. Participate in identification of the important aspects of care for each patient, the identification of indicators used to monitor the quality and appropriateness of care.
* Assess personal and learning developmental needs and act as a resource person. Participate in nursing and staff meetings and other activities which promote the growth and developmental of nursing and patient care.
* Assist with secretarial/clerical duties as needed including filing incoming paperwork, copying medical records, answering phones, taking messages and faxing.
* Perform other work related duties as requested/directed. Work cooperatively with co-workers and communicate politely with department employees, patients, visitors and other personnel within and outside the hospital.
* Graduate of an accredited school of nursing
* Currently licensed as a professional nurse in the Commonwealth of Massachusetts
* Current Basic Life Support Certification
* Experience of current office technology
* Proficient in computer office applications
* Minimum of two years experience in a clinical setting preferred

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