General Manager | Burdick's

Join to apply for the General Manager | Burdick's & Lobby Bar role at Greenleaf Hospitality Group1 month ago Be among the first 25 applicantsJoin to apply for the General Manager | Burdick's & Lobby Bar role at Greenleaf Hospitality GroupWe are one of the Nation's 101 Best and Brightest Companies to work forYou’ll have the opportunity to work in a brand new restaurant with a team that is fun, high-energy, and passionate about Food and BeverageYou will utilize your skills and experience in an environment that has been designed to enhance an energetic and entertaining experienceTop Reasons to Work With GHGWe are one of the Nation's 101 Best and Brightest Companies to work forYou’ll have the opportunity to work in a brand new restaurant with a team that is fun, high-energy, and passionate about Food and BeverageYou will utilize your skills and experience in an environment that has been designed to enhance an energetic and entertaining experienceOverviewWe are seeking a seasoned and driven General Manager to lead the strategic direction, day-to-day operations, and team development for two of our premier food and beverage outlets Burdick’s Sports Bar, a vibrant, high-volume venue with a reputation for energy and excellence, and our Elevated Lobby Bar, a refined destination known for elevated service, craft cocktails, and sophistication.This role calls for a polished, guest-centric leader who is passionate about hospitality, operations, and team culture. You’ll be charged with not only delivering exceptional service and financial performance, but also building a collaborative, accountable, and professional work environment that sets the tone for the entire property.Key ResponsibilitesStrategic Leadership & VisionSet the tone and vision for Burdick’s and the Elevated Lobby Bar, aligning with overall hotel and brand standards.Drive innovation, guest satisfaction, and revenue growth across both venues, consistently elevating the guest experience.Represent the F&B division in cross-departmental planning and strategic initiatives with senior hotel leadership.Operational ExcellenceLead all day-to-day operations across both venues, ensuring consistent execution of service standards, SOPs, and quality control measures.Establish and enforce high standards of cleanliness, professionalism, and attention to detail.Ensure both outlets operate with efficiency, consistency, and excellence across all shifts.Financial LeadershipFull P&L ownership monitor budgets, control costs, and drive profitability while maintaining service excellence.Analyze financial reports and implement strategies to improve revenue, margins, and overall performance.Oversee inventory management, vendor relationships, and procurement to ensure accuracy and minimize waste.Team Development & CultureBuild and nurture a high-performing team built on collaboration, respect, accountability, and passion.Set clear expectations and lead by example in all areas of professionalism, service delivery, and personal presentation.Foster a culture where feedback, training, and continuous development are part of daily operations.Guest Experience LeadershipEnsure guests receive a seamless, elevated experience in both venues - from game-day energy to lobby-level luxury.Handle escalated guest concerns with discretion and resolve, maintaining brand integrity at all times.Use guest feedback, service trends, and innovation to keep offerings fresh, relevant, and best-in-class.What We're Looking ForProven GM or senior leadership experience in upscale hospitality, restaurant, or hotel food & beverage operations.Demonstrated expertise managing multi-outlet, high-volume environments with different service styles and guest expectations.Strong P&L and financial analysis skills, with a track record of meeting or exceeding budget targets.Deep understanding of service excellence, operational efficiency, and team accountability.Polished, professional, and poised under pressure - a true ambassador of the brand and team culture.Hands-on leader who thrives in both front- and back-of-house environments, driving performance through visibility and example.A genuine passion for hospitality, food, beverage, and leadership.Preferred QualificationsHotel or resort F&B leadership experience is strongly preferred.Background in both high-end and high-volume service environments.Experience launching or repositioning food and beverage concepts is a plus.Why Join UsStrategic Leadership Role Influence and oversee two key F&B destinations with the support of a forward-thinking hotel team.Empowered Culture Be part of a culture that values leadership, innovation, collaboration, and excellence.Career Growth This is a high-visibility role with strong potential for advancement within our organization.Competitive Compensation Includes base salary, performance-based incentives, benefits, and professional development opportunities.What's in it for YouA fast-paced and exciting work environment at one of Kalamazoo’s premier sports bars.Competitive salary and opportunities for career advancement.Health, wellness, and meal benefits.The opportunity to lead a dedicated team and create a top-tier guest experience.Annual bonus opportunityAccrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued401K with 100% match up to 3% and 50% match up for the next 2%Medical/Dental/Vision/Disability/Life InsuranceRobust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per yearHealth and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.10% discount on GHG outlets(1) shift meal provided per dayDiscounted hotel rates at Choice Hotels WorldwideMonthly cell phone stipendsAnnual leadership classes and trainingsParental Leave ProgramFlexible work scheduleSeniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesHospitalityReferrals increase your chances of interviewing at Greenleaf Hospitality Group by 2xGet notified about new General Manager jobs in Kalamazoo, MI.General Manager | Kalamazoo Country ClubBattle Creek, MI $54,300.00-$80,750.00 2 weeks agoDirector of Engineering - Mfg Automation & Productivity/Relo Niles, OHWe’re unlocking community knowledge in a new way. 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