Marketing & Design Associate

4500 Euclid Ave, Cleveland, OH 44103, USA Job Description Posted Friday, November 14, 2025 at 5:00 AM Job Summary The Marketing & Design Associate plays a key role in advancing The Centers’ mission by developing creative concepts and producing compelling visuals, engaging social media content, and impactful storytelling. This role will also involve designing and managing the website and social media accounts. Working closely under the Director of Marketing, the Associate helps maintain and grow The Centers’ strong brand presence across platforms while supporting campaigns for our four pillars of care: Integrated Health and Wellness, Early Learning & Family Support, Workforce Development, and Youth Residential Services. * *Pleasesubmita Cover Letter, Resume and Digital Portfolio when applying to be considered for this position. This position is in‑person with Hybrid possibility (3 Days in-office; 2 Days Remote). Essential Job Qualifications Bachelor’s degree in marketing, communications, graphic design, or related field, or equivalent work experience. Minimum of 2 years of professional experience in marketing, design, or related creative roles (internship experience may be considered). High proficiency with Adobe Creative Suite (InDesign, Illustrator, Photoshop) and proficiency with Canva. Strong skills in social media management [LinkedIn, Facebook, Instagram (Reels)], experience with YouTube, and familiarity with scheduling tools (e.g. Social Pilot, Hootsuite, Buffer) Writing and editing skills for developing clear, compelling, brand‑aligned messaging. Basic to intermediate video production and editing skills. Strong organizational and project coordination skills with the ability to manage multiple priorities. Ability to travel between The Centers’ locations as needed. On occasion be available evenings or weekends to support events, campaigns, or other organizational needs. Portfolio or work samples demonstrate creative design, social media content, and marketing campaign experience required. Passion for The Centers’ mission (purpose) and a collaborative (belonging), ‘we can and we will’ spirit. Preferred Qualifications Experience with Figma or other collaborative design tools. Familiarity with SMS or text‑based marketing platforms for audience engagement. Experience with Raiser’s Edge Email Marketing or similar CRM‑integrated systems preferred. Awareness of web and digital design principles (file sizing, accessibility, responsive formats). Graphic Design & Creative Development Create high‑quality print and digital materials, including flyers, brochures, event collateral, presentations, and infographics, aligned with brand guidelines. Develop visual assets for web, social media, and digital campaigns, ensuring consistency across platforms. Design and support email marketing campaigns (including fundraising, awareness, and engagement initiatives) through layout, graphics, and storytelling aligned with brand and campaign goals. Provide creative direction for design projects, collaborating with the Production Designer to execute assets. Social Media & Content Creation Maintain the social media content calendar to plan and schedule posts across platforms. Draft and edit engaging captions, stories, and posts that reflect The Centers’ brand voice. Collaborate with program teams to source content, success stories, and timely updates. Track social media engagement and analytics to inform content strategy. Actively engage with followers by responding to comments, messages, and community interactions in a timely, brand‑aligned manner. Videography & Multimedia Capture and edit short‑form and long‑form video for campaigns, events, and storytelling projects. Manage post‑production, including audio balancing, graphics, captions, and transitions. Attend organizational and community events to photograph and capture content for social media, marketing, and promotional use. Project Management Support marketing campaigns from concept to completion, managing timelines and deliverables. Coordinate with internal departments, vendors, and community partners to ensure projects run smoothly, including quality control. Archive and organize design collateral; social media templates and content; all digital and media assets, including video and photography for easy reuse. Assist in event promotion, setup, and coverage. Principles of graphic design, branding, layout, typography, color theory, and visual hierarchy. Best practices for social media management, engagement, and audience growth. Marketing and communications fundamentals, including campaign planning, messaging, and audience segmentation. Email marketing principles, including list management, audience segmentation, and performance analytics. Content marketing and storytelling strategies for diverse audiences. Video production fundamentals, including capture, editing, and post‑production. Analytics and reporting methods to measure campaign and social media performance. Skills High proficiency with Adobe Creative Suite (InDesign, Illustrator, Photoshop) and proficiency with Canva. Strong layout, typography, and visual design skills. Familiarity with social media scheduling tools (e.g., Social Pilot, Hootsuite, Buffer). Writing and editing skills for clear, compelling, brand‑aligned messaging. Ability to create and manage email campaigns in Mailchimp, Constant Contact, or similar platforms. Project coordination and organizational skills to manage timelines, deliverables, and cross‑team input. Technical skills in video editing, graphic design, and digital content creation. Abilities Develop creative concepts and translate them into compelling campaigns, visuals, and content. Manage competing priorities and deliver high‑quality work in a deadline‑driven environment. Interpret engagement data from social, web, and email campaigns to adjust strategies and improve impact. Collaborate with colleagues across departments, external partners, and community stakeholders. Engage effectively with online audiences and build community through authentic interaction. Adapt quickly to changing priorities, new platforms, and emerging trends in marketing and design. Demonstrate commitment to The Centers’ mission and the communities we serve. Other Job Duties & Responsibilities Other duties as assigned. This position does not supervise team members. Core Competencies Communication: Expresses thoughts clearly, concisely, and effectively both verbally and in writing. Creativity and Innovation: Ability to generate unique ideas and develop compelling visual content that engages the target audience. Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines effectively. Research and Analytical Skills: Ability to conduct market research to identify trends, assess competitor strategies, and understand customer needs. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in services. Physical Demands/Work Environment This position follows The Centers’ Institutional Advancement Department’s hybrid work model, which generally works remotely on Mondays and Fridays and is in‑office Tuesday through Thursday, with flexibility to adjust as needed. This job operates in a professional office environment. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, use hands and fingers, and reach with hands and arms. The position may require travel to multiple Centers locations throughout the day, as well as occasional off‑site meetings, events, or vendor visits. Travel and work outside of normal hours may be required for meetings, presentations, training, and other events. Flexibility to adjust to varied work environments and schedules is essential. The Centers, through healing, teaching, and inspiring, provides individuals and families in Greater Cleveland the opportunity to reach their full potential. As a comprehensive social service and healthcare organization, The Centers operates at 11 locations. The Centers served over 20,000 individuals in 2024 through its four core service areas: Integrated Health & Wellness; Early Learning & Family Support; Workforce Development; and, Residential Youth Programs. We offer a comprehensive and competitive benefits package which includes a choice of health plans, contribution to your retirement savings, life, short and long term disability and more. The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr