Technical Service Manager
7 days ago
Hours: 9am to 5pm + OT (M-F)
Pay: $70,000 - $75,000 salary
Location: Remote + travel
Benefits: Health, Dental, Vision, 401k, PTO, and Paid Holidays + BONUS
POSITION SUMMARY:
The Technical Manager will lead and manage a training program to enhance the technical skills of field technicians and customers, both remotely and on-site. Reporting to the Customer Service Manager, this role involves developing training materials, providing high-level technical support, and collaborating with factories and regional managers to address technical needs and skill development.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Technical Support (50%)
- Provide high-level troubleshooting and support for complex field issues.
- Offer remote troubleshooting and repair guidance as needed.
- Assist junior technicians with advanced troubleshooting and repairs.
- Perform and oversee repairs and adjustments on products, including electrical, pneumatic, and hydraulic systems.
Technical Training (50%)
- Conduct customer training sessions and create related materials, including videos and PowerPoints.
- Develop and assess training curriculum and maintain training records.
- Provide on-the-job training for new technicians and support factory training curriculum development.
OTHER RESPONSIBILITIES:
- Consult with Tech on Call for product support and oversee in-house training sessions.
- Develop training contracts and quotes, share materials at the group level, and collaborate on training planning.
- Update internal documents and perform housekeeping duties for the work area and company vehicles.
QUALIFICATIONS AND EXPERIENCE:
- 7+ years of relevant experience and in-depth knowledge of product line.
- Proven training experience and ability to interpret electrical and hydraulic schematics.
- Proficiency in PLC and Can-bus systems, EPA 609 and 608 certifications.
- Familiarity with various training methods and advanced troubleshooting techniques.
- Strong communication skills and proficiency in Microsoft Office.
- Ability to travel 50-75%.
Interested? Apply today or use this link to schedule directly on my calendar https://calendly.com/dans465
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
-
Technical Services Assistant gea
1 week ago
Windsor, United States Argus Technical Services Full timeTechnical Services Assistant geaRESPONSIBILITIES AND JOB ACTIVITIES: 1. Independently collect data as assigned that is focused on the quality, efficacy and functionality of existing rodent control products (e.g., baits, glues, traps, bait stations). 2. Conduct high quality experimentation on assigned projects of short duration. 3. Use assigned batch sheets...
-
Director of Technical Services
6 days ago
Windsor, United States Trident Machine Tools Full timeJoin a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufactures maintain a competitive advantage in the world economy by improving...
-
Field Services Engineer
7 days ago
Windsor, United States Rise Technical Full timeField Service Engineer Connecticut (Covering New England States – Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, Greater Boston)$45 - $55 per hour + Overtime ($35,000 - $43,000) + $10,000 Bonus + Training + Per Diem + Progression + PTO, Sick & Holiday + Healthcare + Full Medical (Dental, Vision, Disability, Life Insurance + More)...
-
Field Services Engineer
7 days ago
Windsor, United States Rise Technical Full timeField Service Engineer Connecticut (Covering New England States – Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, Greater Boston)$45 - $55 per hour + Overtime ($35,000 - $43,000) + $10,000 Bonus + Training + Per Diem + Progression + PTO, Sick & Holiday + Healthcare + Full Medical (Dental, Vision, Disability, Life Insurance + More)...
-
Technical Sales Manager Intrusion- NE
7 days ago
Windsor, United States Johnson Controls, Inc. Full timeBuild your best future with the Johnson Controls teamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the...
-
Service Manager
4 weeks ago
Windsor, United States W3Global Inc. Full timeJob DescriptionJob DescriptionJob Description:Position Requirements:5+ years in the electrical trade.Experience in managing team members in an electrical service & maintenance operation is preferred.Applicant must be familiar with a variety of the electrical field's concepts, practices, best practices, and procedures including the technical ability to...
-
SALESFORCE TECHNICAL LEAD
7 days ago
Windsor, United States Coforge Full timeJob Title: SALESFORCE TECHNICAL LEADSkills: Financial Cloud, Development, bug fixesExperience: 10+ YearsLocation: Windsor, CTJob Type: Full-timeWe at Coforge are hiring SALESFORCE TECHNICAL LEAD with the following skillset:Code high-risk and/or high-complexity modules and establish patterns & practices for the team to follow.Collaborate with IM Distribution...
-
SALESFORCE TECHNICAL LEAD
7 days ago
Windsor, United States Coforge Full timeJob Title: SALESFORCE TECHNICAL LEADSkills: Financial Cloud, Development, bug fixesExperience: 10+ YearsLocation: Windsor, CTJob Type: Full-timeWe at Coforge are hiring SALESFORCE TECHNICAL LEAD with the following skillset:Code high-risk and/or high-complexity modules and establish patterns & practices for the team to follow.Collaborate with IM Distribution...
-
Senior Technical Project Manager
4 weeks ago
Windsor Locks, Connecticut, United States PDS Tech Commercial Full timeJob OverviewWe are seeking an experienced Senior Technical Project Manager to join our team at PDS Tech Commercial. As a key member of our engineering department, you will be responsible for managing and delivering complex projects that meet the highest standards of quality and reliability.This is a full-time position based in Windsor Locks, CT, with a...
-
Senior Technical Project Specialist
2 weeks ago
Windsor, Connecticut, United States COOPERATIVE SYSTEMS LLC Full timeAbout the RoleWe are seeking a highly skilled Senior Technical Project Specialist to join our team at Cooperative Systems LLC.Job OverviewThis is a challenging and rewarding role that requires strong technical expertise, excellent communication skills, and the ability to work effectively in a fast-paced environment.ResponsibilitiesProject Delivery: The...
-
Technical Consultant for Windows and Mobile Devices
60 minutes ago
Windsor, Vermont, United States Tata Consultancy Services Full timeTata Consultancy Services is a leader in the IT services industry, delivering innovative solutions that transform businesses. We are seeking a highly skilled Technical Consultant for Windows and Mobile Devices to join our team.Job Summary: The ideal candidate will possess strong technical expertise in Windows operating systems, experience in image...
-
Technical Salesforce Strategist
4 days ago
Windsor, Connecticut, United States Amaze Systems Inc. Full timeAbout the JobWe are seeking a talented Salesforce Technical Lead to join our team at Amaze Systems Inc. As a key member of our team, you will be responsible for leading technical initiatives, setting best practices, and collaborating with cross-functional teams to deliver robust Salesforce solutions. This role requires a strong background in coding (70%...
-
Technical Talent Sourcer
1 month ago
Windsor, Connecticut, United States BeaconFire Inc. Full timeWe are seeking a dynamic Technical Recruiter to join our growing team at BeaconFire Inc. The ideal candidate will play a crucial role in identifying, attracting, and hiring top-tier technical talent to meet the evolving needs of our organization.Key Responsibilities:Collaborate with hiring managers to understand staffing requirements and develop effective...
-
Technical Quality Specialist
2 weeks ago
Windsor, Connecticut, United States Quest Global Full timeJob OverviewWe are seeking a skilled Technical Quality Specialist to join our team at Quest Global. This role will play a crucial part in ensuring the quality and integrity of our products.About UsQuest Global is a leading global engineering services provider, with 26 years of experience solving complex problems for the Aerospace & Defense, Auto, Energy,...
-
Community Development Department Technical Support
54 minutes ago
Windsor, Colorado, United States Town of Windsor Full time**Water Resource Technician Role Summary**">We are seeking a detail-oriented Water Resource Technician to join our team at the Town of Windsor.In this role, you will have the opportunity to work on a wide range of projects, including managing the town's decree accounting system and providing technical support for various initiatives.Main Duties:Manage the...
-
Technical Recruiter
8 months ago
East Windsor, United States BeaconFire Inc. Full timeWe are seeking a dynamic Technical Recruiter to join our growing team. The ideal candidate will play a crucial role in identifying, attracting, and hiring top-tier technical talent to meet the evolving needs of our organization. As a Technical Recruiter, you will collaborate with hiring managers and department heads to understand their staffing requirements,...
-
Management Coordinator
2 weeks ago
Windsor, Connecticut, United States Tower Management Service, LP Full timeAbout the RoleThis Management Coordinator position is an exciting opportunity to contribute to the success of Tower Management Service, LP's properties located in NJ & NY State. The successful candidate will provide administrative support to our Property Managers, handling tasks such as greeting visitors, taking messages, scheduling appointments, and...
-
Flooring Service Manager
4 weeks ago
Windsor, Connecticut, United States CentiMark Corporation Full timeWe are seeking a skilled Flooring Service Manager to join our team at CentiMark Corporation. As a key member of our Service Department, you will be responsible for account development and territory management.Our ideal candidate has knowledge in polished concrete, epoxy, and hard surfacing, with the ability to identify floor deficiencies and provide...
-
Food Service Manager
3 weeks ago
Windsor, Connecticut, United States Connecticut REAP Full timeJob SummaryWe are seeking a skilled Food Service Manager to lead our Elementary school cafeteria breakfast / lunch program at Poquonock Elementary School. As a key member of our team, you will be responsible for overseeing the daily operations of the food service program, ensuring the highest standards of quality, safety, and customer satisfaction.Key...
-
Leisure Services Manager
3 days ago
Windsor, Colorado, United States Town of Windsor Full timeJoin Our TeamThe Town of Windsor is committed to providing exceptional recreation services to our community. We are seeking a highly motivated and experienced Recreation Supervisor to join our team.About the PositionThis key role will oversee the operations of the Community Recreation Center, ensuring that facilities are safe, clean, and well-maintained. The...