Sr Mgr, SOC Support

Sr Mgr, SOC Support & Performance Engineer 1 day ago Be among the first 25 applicants Why Work for Frontier Airlines? At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way. What We Stand For Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down‑to‑earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. Work Perks Flight benefits for you and your family to fly on Frontier Airlines. Buddy passes for your friends so they can experience what makes us so great. Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages. Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors. Enjoy a ‘Dress for your Day’ business casual environment. Flexible work schedules that support work/life balance. Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date. We play our part to make a difference. The HOPE League, Frontier Airlines’ non‑profit organization, is dedicated to providing employees financial assistance during catastrophic hardship. Who We Are Frontier Airlines is a leading ultra‑low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel‑efficient, all‑Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight‑saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500‑plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. What Will You Be Doing? Responsible to the Director, SOC for ensuring that day‑to‑day operations comply with regulatory and company requirements regarding aircraft performance and flight planning. Position services as primary subject matter expert in all areas of aircraft performance as well as weight and balance. Position is expected to take leadership responsibility for large, new and continuing SOC projects such as fuel tankering, cost index usage, and weight and balance development/maintenance of databases. Essential Functions Provide on‑going support to Marketing/Planning department by providing payload/range capability of the fleet that management can use for strategic market evaluations and market planning. Perform new station opening analysis for Dispatch operations and performance requirements. Monitor and assess airport construction initiatives for impact on payload performance and operational safety. Identify, evaluate, and assist in managing operational changes/improvements to SOC and Flight Operations procedures, policies and processes that will reduce expense, improve the operation, and guarantee ongoing regulatory compliance. Provide technical input and expertise regarding proposed and future regulations and FAA guidance impacting Frontier Airlines. Calculate weight changes and reweighs for the Frontier fleet; update the appropriate systems and manuals as required. Act as the airline’s focal point with the AeroData aircraft performance vendor. Serve as the AeroData system administrator. Oversee development and maintenance of navigation and performance data for the flight planning system. Manage aircraft inductions and exits with flight planning and operations management systems. Monitor aircraft performance characteristics (i.e. fuel burn degradation). Monitor fuel tankering/cost index initiatives. Provide on‑going support to Operations/Marketing/Planning by providing aircraft performance data that management can use for aircraft valuation purposes. Serve as primary Frontier subject matter expert for all One Engine Inoperative (OEI) procedure development and maintenance. Perform hazard identification and safety risk assessment as necessary, including change management. Assure the effectiveness of safety risk controls. Promote safety. Advise upper management on the performance of the SMS and any need for improvement. May accept Green (low) risk determinations as defined in Frontier’s Company Risk Matrix. Other Functions Set goals and priorities consistent with departmental needs. Monitor work processes relative to goals; provide measurement as required. Obtain and maintain working knowledge of aircraft performance. Monitor changes in regulations and FAA guidance that affect Frontier Dispatch and Flight Operations; implement as required. Serve as a source for aircraft performance information. Perform audits of all weight and balance and performance data maintained in Frontier operations systems. Maintain aircraft SELCAL registration. Provide technical guidance and oversight of Centralized Load Planning function, including performance of classroom instruction. Qualifications B.S. Aeronautical Science, Aeronautical Engineering, Aeronautical Engineering Technology, Aviation Management; combination of relevant education and experience considered in lieu of degree 5+ years of experience in a technical, aviation‑related field 3+ years of management or leadership experience Prior experience in working with flight planning systems and aviation service vendors FAA Aircraft Dispatcher certificate preferred Airbus Performance Engineering certification or equivalent experience preferred Knowledge, Skills And Abilities Working knowledge of Part 121 Federal Aviation Regulations, especially those relating to dispatch operations Detailed knowledge of Part 25 as it related to aircraft performance Detailed knowledge of jet performance, navigation and weight and balance Detailed knowledge of aeronautical navigation charts and terms Excellent computer skills, including Excel and SQL (preferred) Basic to intermediate computer programming skills preferred Equipment Operated Standard office equipment, including PC, copier, fax machine, printer Work Environment Typical office environment, adequately heated and cooled Physical Effort Generally, not required. Supervision Received General Direction: The incumbent normally receives little instruction on day‑to‑day work and receives general instructions on new assignments. Positions Supervised Centralized Load Planning Salary Range: $100,104 - $132,870 Posting Expiration Please note this posting will expire on or before 1/2/26. Workplace Policies Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change. Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frontier Airlines is a Zero Tolerance Drug‑Free Workplace. All prospective DOT safety‑sensitive employees are subject to pre‑employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety‑sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier. Colorado Residents: In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Airlines and Aviation #J-18808-Ljbffr