Associate Director, D2C Campaign Management

3 weeks ago

New York, United States Universal Music Group Full time

Associate Director, D2C Campaign Management (Republic) Universal Music Group is the world’s leading music company. We own and operate a broad array of businesses in more than 60 countries. Famehouse is the preeminent leader in D2C solutions in music, powering D2C for UMG’s labels, artists, and select 3rd‑party clients. How We Lead Merchandise and commerce are part of the fabric of music culture. Republic Records and Famehouse are seeking a driven individual to join our teams as Associate Director, D2C Campaign Management. Responsibilities Lead campaign and program management across eCommerce campaigns, ensuring U.S. and global teams are integrated and executing to plan. Liaise between Republic Records, Famehouse, and partner teams to execute tasks across Republic’s D2C stores. Project manage follow‑throughs and logistics for approved campaigns, keeping calendar and campaign plans updated. Coordinate global D2C launches, liaising between U.S. and international teams. Report on D2C launch alerts, sales recaps, and marketing data to relevant parties. Proactively identify ways to add value to client relationships and collaborate with internal teams on marketing proposal and insights reporting. Ensure the cross‑functional team operates efficiently to deliver the highest service level to the label and artists. Manage workflow against client SOW, standard turnaround times, and track resources against client priorities. Liaise with Finance teams across eCommerce programs, including managing campaign P&Ls and program compliance with UMG policies. Qualifications 6+ years of relevant work experience, preferably in music & entertainment or eCommerce. Excellent communication and interpersonal skills (verbal and written). Meticulous attention to detail and follow‑through, highly organized with superior time‑management skills. Must be available to work nights and weekends, especially during priority releases. Strong experience with Shopify, Monday.com, and Shopify preferred. BA degree in related field preferred. Passion for music and Republic’s artist roster is a must. Experience with Shopify preferred; experience using Monday.com is a major plus. Experience at Universal Music Group or similar industry is a plus. Benefits Comprehensive medical, dental, vision, and FSA options. Flexible paid time off (PTO) for exempt employees, 3‑week PTO for non‑exempt. Generous paid parental leave for every type of parent. Company holidays, wellbeing reimbursement, and a lifetime fertility support allowance. Equal Opportunity Employer Universal Music Group is an Equal Opportunity Employer. We are an E‑Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. #J-18808-Ljbffr

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