Intake Coord Non-RN

Maria Parham Health

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog.

Where We Are:

Henderson offers a great outdoors, including the region's largest lake, providing endless hours of fun boating, fishing, water skiing, and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next

Why Choose Us:

* Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
* Competitive Paid Time Off, PTO cash out, and PTO donation programs
* Employee Assistance Program - mental, physical, and financial wellness assistance
* Loan Repayment and Tuition Reimbursement/Assistance for qualified applicants
* Robust employee recognition and awards programs
* And much more…

Position Summary

The Intake Non-RN -Coordinator, in conjunction with the Intake RN -Coordinator and Nursing Supervisor's may coordinate the referral development and pre-admission patient assessment process, and provide clinical assessments for potential clients.

Reports to: Director of Behavioral Health

Responsibilities of the Position

In coordination with the Intake RN-Coordinator, develops, implements, coordinates and evaluates clinical admission, referral and/or discharge processes.

Responds to intake calls and completes admission paperwork.

Participates in the development of treatment plans in coordination with the Treatment team.

Coordinates and participates as a direct liaison with appropriate interested parties and physicians through the patient referral inquiry and, admission.

Provides appropriate support to patients' families during the referral and admission process

Maintains appropriate ethical and clinical boundaries with client, family members and other staff members.

Maintains compliance with state and federal confidentiality laws as well as upholding MPH confidentiality policies and procedures.

Maintains a professional code of conduct as established by MPH Code of Conduct.

Appropriately represents the Program at public and private outreach events.

Attends Unit and Hospital meetings as directed.

Actively participates in department processes as requested.

Utilizes data to complete program's key statistical reports and generates reports as needed.

Responds to requests for general information about the Program's treatment program, and provides information about appropriate topic in response to community requests.

Promotes and develops positive, professional interaction with patients and their families, peers, leadership, clients, etc.

Corrects issues identified and reports errors to the Intake RN Coord.

Assists in submission of reports and requests for documents from appropriate regulatory agencies.

Regularly collects data to provide input and/or feedback to appropriate customers/suppliers (i.e., teams, supervisors, co-workers, vendors, nursing agencies) to improve work.

Follows CQI+ procedures.

Assist with Utilization Review responsibilities.

Other duties as assigned.

Minimum Education

Associate's degree or equivalent education and work experience or obtain within 24 months of hire.

Bachelor's Degree with a concentration in behavioral health, psychology, social work, counseling, or other related field is preferred

Certifications/Licenses

Must be a licensed RN, LPC or LMSW.

Required Skills

Handle with Care (HWC) within 6 months of hire.

Proficient in software applications; Microsoft Office.

Excellent written and verbal communication and presentation skills.

Ability to read and comprehend moderate to complex instructions and correspondence.

Ability to write detailed correspondence.

Ability to effectively present information in one-on-one and small group situations to patients and their families, Program leadership, employees, clients, providers, vendors, etc.

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience

Minimum one year of experience in a similar position and/or industry preferred.

EEOC Statement

Maria Parham Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran