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SVP, Group Account Director
4 weeks ago
SVP, Group Account Director Chicago United States About the Role Candidate must reside within a 60-minute commute of Chicago As a SVP, Group Account Director, you will act as the executive lead for one of our most strategically important client relationships. This role sits at the intersection of enterprise client partnership, commercial growth, operational leadership, and creative production excellence. Youll oversee a high?performing account, with major clients based in Chicago and a vertical within a regional creative production ecosystem, acting as a trusted advisor to senior client stakeholders while driving innovation, margin growth, and long?term value. Youll lead a cross?functional team that includes account, creative, and operational talent, and ensure every facet of the relationship, from day?to?day delivery to long?term transformation, is world?class.
You will be expected to set and execute a strategic growth agenda, penetrate new business units, and expand our footprint across business units, capabilities, and deliverables. Internally, you'll serve as a senior operator, designing and evolving workflows, scaling AI?powered efficiencies, and partnering with executive leadership to shape the future of how we deliver. Now, about the opportunity: The Monks SVP Group Account Director maintains agency relationships in a fast?paced, evolving environment. Nimbleness and collaboration is the name of the game.
Our approach fosters collaboration not only internally but also with our clients and other agency partners. This is a role for a strategic and growth?minded professional with the industry know?how and rapport to simply get things done. If youre an experienced go?getter who just gets clients and seeks out new opportunities to create impactful work, then gets down to the essentials.
Responsibilities
Own the client relationship including the fiscal health and overall growth. Identify new opportunities within current client relationships, understand the full breadth of Monks capabilities and how to orchestrate compelling solutions for expansion and varying client needs. Become a trusted partner, understanding clients business challenges and be able to articulate strategies to address those needs Collaborate with your subject matter expert colleagues to produce great work. Set and manage processes related to account operations including finance, resourcing, forecasting, and client business reporting Drive organic growth by expanding into new departments, channels, and services.
Lead commercial negotiations and pricing strategy in partnership with finance and legal. Represent the agency in executive?level meetings, QBRs, and joint business planning sessions. Lead production forecasting, resourcing strategy, and capacity planning in partnership with studio and operations leads. Drive adoption of AI?powered tools and platforms to unlock production speed, cost savings, and content personalization at scale.
Continuously refine and enforce scalable Ways of Working that maximize operational efficiency without compromising creativity. Commercial & Strategic Growth Set and deliver against revenue growth targets, margin optimization goals, and operational KPIs. Shape proposals for new client engagements and cross?sell opportunities. Identify and capitalize on upsell opportunities across the account.
Creative Production Oversight Lead large?scale, multi?format creative production programs, ensuring alignment with brand, channel, and business priorities. Champion creative excellence while balancing speed, scalability, and cost?efficiency. Act as executive sponsor for key programs and campaign launches, ensuring integration across creative, production, and delivery. People & Culture Lead and mentor a team of senior account directors, fostering an environment of accountability, empowerment, and creativity.
Serve as a cultural ambassador, upholding the values of our collective, inspiring your teams, and driving collaboration across regions and functions. Support succession planning and talent development to build a sustainable leadership pipeline.
About You
The essentials: 15+ years of increasing levels of responsibility in marketing leadership positions at agencies and/or client organizations. Minimum of two to three years agency experience within the last ten years of employment. Leadership skills that inspire others to want to work with and for you. Proven track record of managing and growing multi?million dollar global accounts.
Outstanding communication and presentation skills that ensure our message is always clear and compelling to our client partners. Operationally minded and comfortable designing systems that scale across regions and capabilities.
Experience
with CPG brand(s) is preferred but not required. Success in This Role is Measured By Client satisfaction and long?term partnership health Revenue growth and profitability Client penetration across new business units, channels, and services Operational efficiency and production scalability Team engagement and development Innovation and successful adoption of AI?driven transformation At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve.
We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
What We Offer
Excellent, full coverage medical, dental, and vision insurance Generous PTO and 15 company?wide holidays 401k with company contribution Paid parental leave Work?life balance with an emphasis on personal well?being Career growth in a disruptor space & entrepreneurial opportunities within the Monks network A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride. Monks, Cultura. Monks, and more Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here ) Salary Range $175,000$225,000 USD Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world.
Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise?grade technology and data science fueled by AImanaged by the industrys best and most diverse digital talentto help the worlds trailblazing companies outmaneuver and outpace their competition. Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweeks Fastest Growing lists (2019?23), ranks among Cannes Lions Top 10 Creative Companies (2022?23) and is the only partner to have been placed in AdExchangers Programmatic Power Players list every year (2020?24). In addition to being named Adweeks first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.
Flow. Monks has also garnered the title of Webby Production Company of the Year (2021?24), won a record number of FWAs and has earned a spot on Newsweeks Top 100 Global Most Loved Workplaces 2023. We are an equal?opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better representsand resonates withthe world around us.
Monks does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. #J-18808-Ljbffr
