HR Operations Manager/ Team Lead

Position Title: HR Operations Manager/ Team Lead Department: Human Resources Reports To: Senior Director of Human Resources and People Operations Position Summary: The HR Operations Manager is responsible for overseeing and enhancing the efficiency, accuracy, and consistency of HR administrative and operational processes across the CDC Foundation. This role ensures operational excellence in HR systems, compliance activities, documentation, and employee lifecycle processes. The HR Operations Manager also navigates HR and Talent Function, providing coaching, workflow guidance, and performance oversight. Additionally, the role serves as the HR point of contact for the organization’s governance committee, providing insight, coordination, and required HR data and documentation. This role serves as the backup to the Sr. Director of Human Resources and People Operations. Key Responsibilities: Supervision & Team Leadership Providing daily direction, workload prioritization, mentoring, and performance feedback. Ensure consistent, high-quality execution of HR administrative, generalist and talent processes. Support professional development and training Establish clear expectations, workflows, and standard operating procedures for the HR Operations function. HR Operations & Administration Manage and oversee all HR administrative processes, including onboarding, offboarding, personnel file maintenance, I-9 compliance, and HR recordkeeping. Ensure HR data integrity across all systems, including HRIS and payroll platforms. Maintain and improve HR operational procedures and standard operating guidelines to increase efficiency and accuracy. Serve as the primary point of contact for internal HR inquiries related to processes or administrative requirements. Coordinate and track compliance-related activities such as mandatory trainings, annual acknowledgements, background checks, and policy reviews. Partner with HR team members to support execution of annual processes (e.g., performance cycles, open enrollment, compensation cycles). Governance & Committee Support Serve as the designated HR point of contact for the organization’s governance committee. Prepare and deliver HR-related documentation, reports, and updates for governance meetings. Support interpretation and application of HR-related governance requirements, policies, and frameworks. Ensure HR operations align with governance standards and compliance expectations. Track and follow up on HR-related action items originating from governance review. Policy, Compliance & Reporting Ensure HR operations remain compliant with federal, state, and local employment laws and internal governance standards. Support internal and external audits by preparing and providing accurate HR documentation. Generate recurring and ad hoc HR operations reports and dashboards for HR leadership and stakeholders. Continuous Improvement & Systems Support Recommend and implement improvements to HR processes, tools, and systems. Partner with HRIS and IT teams to maintain system functionality and troubleshoot issues. Support HR technology upgrades, testing, data validation, and user training. Research and adopt HR operational best practices to strengthen HR service delivery. Qualifications: Required Bachelor’s degree in Human Resources, Business Administration, or related field. 5+ years of HR operations, HR administration, or HR generalist experience. Experience supervising or mentoring HR and Talent staff Strong knowledge of HR compliance, HRIS systems, and standard HR processes. Excellent organizational, project management, and communication skills. Ability to handle sensitive and confidential information with discretion. Preferred Experience in nonprofit, public health, or government-adjacent environments. Experience preparing materials for governance bodies or committees. Experience improving or implementing HR workflows or HR technology. Core Competencies Operational Excellence & Attention to Detail Supervisory & Coaching Skills Systems Thinking & Process Improvement Accountability & Ownership Collaboration & Relationship BuildingIntegrity & Confidentiality Problem Solving & Adaptability Work Environment This position operates in a onsite work environment All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law. We comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. §§ 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans. The CDC Foundation is a smoke-free environment. Relocation expenses are not provided. The CDC Foundation helps CDC save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. The CDC Foundation manages hundreds of programs each year impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. Visit www.cdcfoundation.org for more information. #J-18808-Ljbffr