Product Specialist

4 weeks ago

Greenwich, United States Mercedes-Benz of Greenwich Full time

Product Specialist Mercedes-Benz of Greenwich, a Penske Automotive Group dealership, is looking for knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. Responsibilities As a Product Specialist you will professionally and courteously help customers with their vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles. What We Have To Offer Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." Proudly named to Glassdoor's Best Places to Work Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match. Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests. Values-driven culture built on integrity, professionalism, excellence and teamwork. What We Are Looking For Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal and organizational skills. Strong work-ethic with the ability to work in a fast-paced, results-driven environment. What You Can Bring To The Table Commitment: Ensure our customers have a world‑class car‑buying experience at every step along their sales journey. Excellence: Provide an unparalleled level of expertise to help customers find the vehicle they're looking for, including comprehensive knowledge of available products and services. Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity and accuracy, and courtesy. Technical Expertise: Understand and use MS Office Suite and any other CRM and lead management tools to accurately manage inquiries and update customer files. Apply If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in‑person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry… apply with us today Legal Disclosure Penske Automotive Group is an equal opportunity employer and maintains a drug‑and alcohol‑free workplace. Some positions may require applicants to possess a valid driver’s license and have a good driving record. Seniority Level Entry level Employment Type Full-time Job Function Sales and Business Development Industry Retail Motor Vehicles #J-18808-Ljbffr

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