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Customer Service Representative

2 months ago

Huntington Beach, United States At Work Personnel Service Full time

Join our amazing team with our company which has been in business for over 50 years

Duties and Responsibilities:

Supply product pricing, availability, and lead times within predefined criteria.

Manage national and/or international accounts.

Input a high volume of Purchase Orders into the ERP system with accuracy and efficiency.

Manage order changes, adjustments, cancellations, credits, and return authorizations.

Work with Manufacturing, Engineering, Quotations, Sales, and Shipping to achieve customer satisfaction.

Assist and resolve customer concerns and resolve.

Assist Shipping and Logistics teams with domestic and international order fulfillment.

Assist with additional duties provided by manager..

Education and Skills:

High school diploma

Some college preferred but not required.

2+ years of relevant work experience.

Familiar with data entry and ERP systems (Navision/MS Dynamics preferred)

40+ WPM and data entry skills

Detail oriented

Strong written and verbal communication skills