Service Center Manager

3 weeks ago

oxford, United States R+L Carriers Full time

R+L Carriers is currently seeking a Service Center Manager at our new Service Center in Oxford, MA to plan, organize, manage, and direct all service center operations. This person oversees and is directly involved in all phases of the service center operation including, but not limited to, customer service, sales, customer interaction, and operations. This individual will be responsible to:


  • Manage all financial aspects of the service center operation for profitable results including revenue attainment, cost control, and yield improvement.
  • Recommend and initiate personnel actions such as hiring, promotions, transfers, discharges, and disciplinary measures.
  • Lead, educate, and develop employees.
  • Assist account managers in the identification, acquisition, and retention of customers.
  • Prepare and implement action plans to ensure planned productivity and service goals are achieved
  • Prepare and manage safety, security, and loss prevention procedures by Company, OSHA, and DOT guidelines.
  • Responsible for the clean and safe working conditions of the facility and equipment
  • Submit various financial and operational reports and action plans as directed
  • Interpret, implement, and enforce Service Center Work Instructions and Company policies.
  • Other duties as assigned by the Regional Director


Desired Skills and Experience:

Candidates must have proven leadership experience and the ability to lead in a fast-paced environment.

Excellent verbal and written communication skills.

Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, and company policies and procedures, is preferred.

Strong Organizational / Communication/ and Logistical skills with solid problem-solving abilities.

Knowledge of all aspects of ensuring quality freight handling techniques is preferred.

Must have computer skills, and be proficient with Microsoft Office products.

Knowledge of the City and surrounding areas


Desired Skills and Experience:

Candidates must have proven leadership experience and the ability to lead in a fast paced environment.

Excellent verbal and written communication skills.

Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, and company policies and procedures, preferred.

Strong Organizational / Communication/ and Logistical skills with solid problem solving abilities.

Knowledge of all aspects of ensuring quality freight handling techniques preferred.

Must have computer skills, and be proficient with Microsoft Office products.

Knowledge of the City and surrounding areas


R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and free vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA and Pigeon Forge, TN.

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