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Customer Service Representative

1 month ago

Hebron, Kentucky, United States Enterprise Holdings Full time

Our commitment to excellence drives us to deliver exceptional service to our customers. As a key member of our team, the Exit Booth Agent will play a vital role in providing an exceptional rental experience.

Responsibilities

The Exit Booth Agent will be responsible for preparing accurate rental documents, verifying car information, and offering additional services to Emerald Aisle members. This includes ensuring all rental documents are accurate and complete, confirming vehicle details, and maintaining the appearance of the Exit Booth and surrounding areas.

Requirements
  • Education: High School Diploma or equivalent required.
  • Customer Service Experience: 1 year of customer service experience preferred.
  • Driver's License: Valid driver's license with no more than 2 moving violations.
  • Background Check: No DUI/DWI convictions on driving record.
  • Scheduling Flexibility: Ability to work varied shifts, including Sunday-Thursday 4pm-1am and Tuesday-Saturday 4pm-1am.
Benefits
  • Paid Time Off: Enjoy paid time off to relax and recharge.
  • Employee Discounts: Take advantage of employee rental car discounts.
  • Retirement Plan: Contribute to our retirement savings plan.
  • Health Insurance: Receive comprehensive health insurance coverage.
  • Life Insurance: Have peace of mind with our life insurance policy.
  • Dental and Vision Insurance: Enjoy dental and vision insurance benefits.