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WinstonSalem, United States Quality Oil Full time
Hampton Inn & Suites

111 Hampton Woods Ln.

Raleigh, NC 27607

Position Summary

A Room Attendant is responsible for the cleanliness and overall appearance of guest rooms.

Responsibilities

  • Vacuuming and sweeping carpets and floors
  • Mopping floors as needed
  • Dusting, brushing, polishing, and vacuuming furniture
  • Dusting and cleaning room decorations, appliances, and structural surfaces (e.g. wall fixtures, window sills, vents, etc.)
  • Changing linen and making beds
  • Cleaning showers, tubs, sinks, and bathroom items
  • Removing used guest amenities and trash
  • Replenishing guest amenities and supplies
  • Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance
  • Checking for damaged linens
  • Completing assigned deep-cleaning projects
  • Reporting lost and found articles, maintenance problems, or special room problems (e.g. pets in the room) to a supervisor
  • Maintaining storage rooms and stocking carts
  • Emptying linen from housekeeping carts into laundry cart
  • Recording room status on work assignment sheets
  • Providing information to guests about hotel services, facilities, and other amenities
  • Providing information to guests about local attractions/services
Requirements
  • Prior housekeeping experience is a plus
  • Strong initiative and work ethic
  • Punctual , reliable, and regular attendance
  • Strong attention to detail
  • Customer-service oriented and excellent interpersonal skills
  • Strong multitasking and organizational skills
  • Ability to work in a fast-paced environment