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Chief Operating Officer

1 month ago


Vancouver, Washington, United States Rebound Orthopedics & Neurosurgery Full time

Rebound is the largest orthopedic and neurosurgical practice in the Portland-Vancouver area with an array of subspecialties including orthopedics, neurosurgery, sports medicine, physiatry, hand therapy, and physical therapy.

We are proud to be the team physicians for the Portland Trail Blazers, the Portland Winterhawks and several collegiate teams. This year, we are celebrating 55 years of service to our patients and the community.

We are an established and growing physician-owned practice consisting of 22 fellowship trained orthopedic surgeons, 7 neurosurgeons, 6 physiatrists, and 2 primary care sports medicine physicians. We have four surgeons specializing in hip and knee arthroplasty. We have a full complement of PAs and NPs. We have in-house physical therapy in multiple locations in Oregon and Washington employing 29 Physical Therapists. We have our own hand therapy practice, employing 5 hand therapists to support our hand surgeons. We operate 2 full body MRI scanners, and one extremity CT scanner.

We work out of PeaceHealth Southwest Washington Medical Center, Legacy Salmon Creek and Southwest Washington Regional Surgery Center an 8-room outpatient surgery center that we own and operate. All our locations have well-established and comprehensive joint replacement programs. We started an outpatient total joint program five years ago and have an outstanding record for safety and efficiency.

Our joint replacement practice is very busy with primary and revision cases and we anticipate that there will be no shortage of patients needing primary and revision surgery. We are a collaborative practice and assistance and support for complex cases both in the office and in the operating room will be available.

Rebound is headquartered in Southwest Washington just across the river from Portland, Oregon and all our clinics are a short drive to beaches or mountains with endless options for outdoor recreation. Hiking trails, parks, excellent schools, arts and culture, breweries and vineyards, fine dining and food carts are abundant in our region.

Benefits :

  • Medical / Vision / Rx
  • Company paid Life Insurance / AD&D
  • Voluntary Life insurance / AD&D
  • Company paid short and long-term disability
  • Flexible Spending and Health Saving Accounts
  • Employee Assistance Program
  • Professional Development
  • Paid Time Off accrued at up to 29 days in your first year based on FTE
  • Free Parking

Full Job Description :

REPORTS TO : Chief Executive Officer

PRIMARY FUNCTION : Guides and manages the daily operations to ensure smooth functioning of all clinics.

MAJOR DUTIES AND RESPONSIBILITIES :

Support an environment that reinforces Rebound's mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality and Recognition.

  • Reports to and partners with the CEO to advance the vision and mission of the company.

Managing day-to-day clinical operations:

  • Providing regular key performance indicators for operations.
  • Embracing and implementing programs designed to enable growth and entrance into new markets.
  • Enhance operational effectiveness, emphasizing cost containment and high quality patient care.
  • Benchmarking and learning from similar practices across the country and industry trends.
  • Ownership of quality and regulatory compliance.
  • Oversee facilities including new development and construction projects.
  • Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations.
  • Participate in Board meetings, Executive Committees, and lead Operational Committee meetings.
  • Leadership and improvement of patient care experience.
  • Leadership of Rebound Operations teams:

Oversee staff recruitment, development, performance evaluation of assigned employees.

  • Promote professional growth and development opportunities for staff members.
  • Resolve operational problems and keep lines of communication open with staff to ensure high productivity.

REQUIREMENTS

Education : Bachelor's Degree in health care administration, nursing, business administration, or a related field required. Master's degree preferred.

Experience :

  • Five years of relevant operations experience in healthcare.
  • Five years leadership experience in a multi-clinic environment.
  • Five to 10 years of people leadership.
  • Proven experience with complex operational processes, protocols, and procedures.
  • Experience with EPIC EMR is a bonus.

Knowledge, Skills & Abilities : Possess strong interpersonal relationship skills. Ability to evaluate complex issues and constructively identify resolutions. Ability to establish and maintain effective working relationships with employees, physicians, patients, and the public.

TYPICAL PHYSICAL DEMANDS :

Sedentary work. Exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing and operating a computer terminal and keyboard. Finger dexterity to allow for typing.

TYPICAL WORKING CONDITIONS :

Some exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment.

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