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Multi-Unit Team Leader Hrly
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Multi-Unit Team Leader Hrly – H&R Block Join to apply for the Multi-Unit Team Leader Hrly role at H&R Block. Our Company At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We foster a high‑performing, connected culture where everyone feels like they belong. A Typical Day As a Multi‑Unit Team Leader, you’ll lead three H&R Block tax offices. You’ll manage people, develop teams, deliver excellent client experiences, and achieve office growth objectives. The role starts with a flexible part‑time schedule in the fall, transitioning to full‑time from January to April, including evenings and weekends as needed. This position is not remote and requires in‑person work. It Would Be Even Better If You Also Had Multi‑unit people management experience in the retail, restaurant, banking, or other related industry What You’ll Bring to the Team Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office‑level growth plans and client growth targets, including local partnerships and community involvement Assist the DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and partner with the Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices Travel between offices as required Prepare tax returns as needed upon successful completion of the Income Tax Course or Tax Knowledge Assessment Your Expertise People management experience with the demonstrated ability to grow and develop associates Demonstrated aptitude for growth plan execution and ability to lead toward a growth culture Strong decision‑making and judgment skills and the ability to function well in a fast‑paced environment with minimal supervision Strong interpersonal and communication skills, and a customer‑centric mindset that seeks to understand and exceed client needs Computer proficiency with the ability to use MS Office Bachelor’s degree in a related field, or high school diploma with an equivalent combination of experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Why Work for Us We invest in our people’s total well‑being. Our benefit offerings help associates plan for health, wellbeing, and financial wellness. Benefits include an Employee Assistance Program, a wellbeing program (BetterYou), neurodiversity and caregiver support, various discounts, medical coverage, 401(k) retirement savings, Employee Stock Purchase Plan, and more. Learn all benefits at www.blockbenefits.com. The Community You Will Join We remain committed to building a connected culture where trust, care, and connections guide our work. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists, surrounded by colleagues who support each other’s growth. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, disability, religion, sexual orientation, gender identity or expression, or veteran status. Pay Range Information The pay range for this position is $15.00 – $40.00 per hour. Personal pay decisions will depend on experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive or short‑term incentive plans. Additional benefits include employer‐sponsored medical and prescription drug coverage, a retirement savings plan, Employee Assistance Program, fitness center programs, associate discount program, Business Travel Accident Insurance, and Associate Tax Prep benefit. Pay Range $15.00 – $40.00 / hour. #J-18808-Ljbffr
