Assistant General Manager
1 week ago
Department: Property Admin
Employment Type: Full Time
Location: Legacy Hall - Baltimore, MD
Description
American Campus Communities is filled with passionate, motivated, and enthusiastic team members. ACC is actively looking for an Assistant General Manager that is motivated to Pursue Growth, Drive Evolution, and Put Students First.
Our Assistant General Managers are the best at what they do and love where they work. These leaders are responsible for, but not limited to:
- Assisting the General Manager with supervision of business operations.
- The Assistant General Manager coordinates the majority of recruiting efforts for vacant positions to include, but not limited to: helping screen, communicate with candidates, assist in scheduling interviews, etc.
- Direct oversight of the Community Assistant Program to include: hiring, training, and development, scheduling, task delegation, one-on-one meetings, etc.
- Ensuring Social Media is captured, scheduled, and published per social media community guidelines.
- Planning and assisting with leasing and marketing initiatives, planning and executing community events, and coordinate marketing events with the university.
- Ensuring strong customer service in meeting resident needs related to general resident communications, roommate mediation, community standards questions and/or violations etc.
- Communicate with the facilities team to ensure timely work-order completion, turn-around periods, and resident satisfaction.
- Conduct weekly staff meetings and plan/host regular staff trainings as directed by leadership.
- Serve as a community representative to the university and local businesses as needed and/or requested.
- Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
- The core of American Campus culture involves everyone being fully invested in everything that e do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
- Serve as an American Campus representative and liaison in all interactions.
- Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.
- A Bachelor degree in business preferred; or 2 years' experience in the student/multi-family housing industry; or equivalent combination of education and experience.
- Proficient leadership skills and the ability to work independently required.
- Skills in residence life, facility management, leasing and marketing, budgeting, supervision, business administration, public relations, or a combination of business and student
- Dental
- Vison
- 401(k)
- Medical & Dependent Care Flexible Spending Accounts
- Life Insurance
- Sick Leave
- Paid Time Off
- Paid Maternity Leave
- Health Insurance
- Short Term & Long Term Disability
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